HospiceScout

VIRGINIA HEALTH HOSPICE

Provider Information

Address
1103 WILLIAM STYRON, SQ S
NEWPORT NEWS, VA 23606
Ownership Type
For-Profit
Medicare Certified Since
January 26, 2018

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Virginia Health Hospice Services

Virginia Health Hospice serves families living in Newport News, Virginia. They provide end-of-life care focused on comfort and dignity for patients. Their team works right out of the office on William Styron Square. You can reach them at (757) 223-1396 to learn more about their specific approach to care. Hospice is about more than just medicine. It is about supporting the whole person and their family members during a difficult time. Their team is ready to help those in the Newport News area get the support they need. Choosing the right care team is a big step. That is why having local options matters so much for your peace of mind.

About Virginia Health Hospice

Virginia Health Hospice is a for-profit provider. They have been Medicare certified since January 26, 2018. That means they have been serving the community for over six years. Being Medicare certified is a standard that shows they meet federal rules for care. What should families know about this? For-profit status just means they operate under a business model. It does not mean they provide less care than non-profits. The key is to look at their quality scores. They show how well the team helps patients manage pain and stay comfortable. You should always ask a provider how they handle after-hours calls or weekend needs. That is a great way to see if they fit your family's specific situation. Every hospice brings a different style to the table.

Quality of Care Spotlight

Virginia Health Hospice holds a perfect 5/5 overall rating and a 5/5 score for quality of care. This means they perform very well on federal measures for pain control and symptom management. However, their patient satisfaction survey score is currently 1/5. This suggests that while their clinical care is strong, some families have had different experiences with communication or support services.

Understanding Hospice Care in Newport News

Finding the right hospice in Newport News can feel like a heavy task. But you have options. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The goal is to bring the care to you. You do not have to travel to a hospital for support. And the team comes to your door. They provide nurses, aides, and social workers. Some providers offer extra help like music therapy or volunteers. The thing is, every agency has a different team size and response time. So, check if they serve your specific zip code. You deserve a team that can get to you quickly when you need them most. That is the true value of local care.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a personal choice. You want the best fit for your loved one. Start by asking how quickly a nurse can get to your home in an emergency. That is a big deal. You should also ask about their staff turnover. A consistent team helps build trust. Here are a few more questions to keep in your pocket:

  • How does your team handle pain management at night or on weekends?
  • Can you tell me about the specific support you offer to family caregivers?
  • How do you handle transitions if the patient's condition changes quickly?
  • What is the process if we decide we want to stop hospice care?

These questions help you get to the heart of how they operate. Don't be afraid to ask for clarity. A good provider will be happy to answer every single one.

Preserve Your Family's History

Your loved one has a lifetime of stories worth saving. We can help you capture those memories and keep them safe for future generations to enjoy.

Start Preserving Stories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.