VIRGINIA HEALTH HOSPICE
Provider Information
- Address
- 1103 WILLIAM STYRON, SQ S
NEWPORT NEWS, VA 23606 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 26, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VIRGINIA HEALTH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VIRGINIA HEALTH HOSPICE compares to hospices nationwide.
8.7 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
56
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.7 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life81%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.4%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,658 · 26th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 36.5% of patients or more. Most hospices score above 90 percent.
- Pain screening94.9%
- Pain assessment89.4%
- Breathing difficulty screening96.5%
- Breathing difficulty treatment92.4%
- Treatment preferences discussed99%
- Beliefs and values discussed98.5%
- Bowel care for patients on opioids97.7%
- Visits in the last days of life36.5%
- All care steps completed88.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia25%
- Heart and circulatory disease10%
- Lung and respiratory disease6%
- Stroke13%
- Other conditions37%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Virginia Health Hospice Services
Virginia Health Hospice serves families living in Newport News, Virginia. They provide end-of-life care focused on comfort and dignity for patients. Their team works right out of the office on William Styron Square. You can reach them at (757) 223-1396 to learn more about their specific approach to care. Hospice is about more than just medicine. It is about supporting the whole person and their family members during a difficult time. Their team is ready to help those in the Newport News area get the support they need. Choosing the right care team is a big step. That is why having local options matters so much for your peace of mind.
About Virginia Health Hospice
Virginia Health Hospice is a for-profit provider. They have been Medicare certified since January 26, 2018. That means they have been serving the community for over six years. Being Medicare certified is a standard that shows they meet federal rules for care. What should families know about this? For-profit status just means they operate under a business model. It does not mean they provide less care than non-profits. The key is to look at their quality scores. They show how well the team helps patients manage pain and stay comfortable. You should always ask a provider how they handle after-hours calls or weekend needs. That is a great way to see if they fit your family's specific situation. Every hospice brings a different style to the table.
Quality of Care Spotlight
Understanding Hospice Care in Newport News
Finding the right hospice in Newport News can feel like a heavy task. But you have options. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The goal is to bring the care to you. You do not have to travel to a hospital for support. And the team comes to your door. They provide nurses, aides, and social workers. Some providers offer extra help like music therapy or volunteers. The thing is, every agency has a different team size and response time. So, check if they serve your specific zip code. You deserve a team that can get to you quickly when you need them most. That is the true value of local care.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal choice. You want the best fit for your loved one. Start by asking how quickly a nurse can get to your home in an emergency. That is a big deal. You should also ask about their staff turnover. A consistent team helps build trust. Here are a few more questions to keep in your pocket:
- How does your team handle pain management at night or on weekends?
- Can you tell me about the specific support you offer to family caregivers?
- How do you handle transitions if the patient's condition changes quickly?
- What is the process if we decide we want to stop hospice care?
These questions help you get to the heart of how they operate. Don't be afraid to ask for clarity. A good provider will be happy to answer every single one.
Preserve Your Family's History
Your loved one has a lifetime of stories worth saving. We can help you capture those memories and keep them safe for future generations to enjoy.
Start Preserving StoriesOther Hospice Providers Nearby
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PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS
RIVERSIDE HOSPICE CARE
SENTARA HOME CARE SERVICES - NEWPORT NEWS
HEARTLAND HOSPICE (NEWPORT NEWS)
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Creating a Living Will Checklist: A Hospice Care Guide
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