VIRGINIA HEALTH HOSPICE
Provider Information
- Address
- 1103 WILLIAM STYRON, SQ S
NEWPORT NEWS, VA 23606 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 26, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VIRGINIA HEALTH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VIRGINIA HEALTH HOSPICE compares to hospices nationwide.
8.7 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
56
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.7 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life81%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.4%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,658 · 26th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 36.5% of patients or more. Most hospices score above 90 percent.
- Pain screening95.7%
- Pain assessment90.9%
- Breathing difficulty screening96.2%
- Breathing difficulty treatment94.5%
- Treatment preferences discussed98.9%
- Beliefs and values discussed98.4%
- Bowel care for patients on opioids97.2%
- Visits in the last days of life36.5%
- All care steps completed89.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia25%
- Heart and circulatory disease10%
- Lung and respiratory disease6%
- Stroke13%
- Other conditions37%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Virginia Health Hospice
Virginia Health Hospice serves families in Newport News, Virginia. This provider offers hospice care services to those in need of end-of-life support. They have been certified by Medicare since early 2018. The agency maintains accreditation through CHAP. This group represents one of the local care options for people living in the Newport News City area.
About Virginia Health Hospice
Virginia Health Hospice operates as a for-profit entity. They hold accreditation from CHAP, which stands for the Community Health Accreditation Partner. This organization sets high standards for care quality. They review agencies to ensure they follow strict safety and service rules. Families should look for this stamp of approval when picking a hospice team. It shows the agency wants to meet outside benchmarks. The agency currently reports one total employee on staff. They do not report having any registered nurses on the payroll at this time. This is a detail families should keep in mind during their search. You should ask how they handle nursing care for their patients. Make sure their model fits your specific needs before you sign any paperwork.
Quality Overview
What Is Hospice Care Like in Newport News?
Hospice care in Newport News focuses on comfort and dignity for patients near the end of life. Local agencies provide visits from a team of trained staff members. These teams typically include doctors, nurses, and social workers. They work together to manage pain and provide emotional support for the whole family. Because this provider lists only one employee, you should ask how they staff their patient visits. Ask if they use contract staff or local partners to ensure someone is always available. A good hospice team should respond quickly to your calls. They should also provide clear plans for care that change as the needs of the patient change. Quality care means the team listens to your concerns and acts on them. That is the goal of every hospice program.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal decision. You need the right information to feel secure. Start by asking how the agency handles emergencies at night. Ask who will visit the home and how often they come. You should also ask how they support family members with grief. Do they offer counseling services or just phone check-ins? Find out how they coordinate with the primary doctor of the patient. Clear communication prevents confusion during stressful times. Ask for a list of the services they provide directly. Does their staff include nurses who can visit the home? Make sure you understand the full range of help they offer. You deserve honest answers to these questions.
Preserve Precious Family Stories
Capture the life lessons, memories, and voice of your loved one to keep their spirit alive for future generations.
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