HospiceScout

AFFINITY CARE OF VIRGINIA LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
714 THIMBLE SHOALS BOULEVARD SUITE C
NEWPORT NEWS, VA 23606
Ownership Type
For-Profit
Medicare Certified Since
February 24, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AFFINITY CARE OF VIRGINIA LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers0

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AFFINITY CARE OF VIRGINIA LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AFFINITY CARE OF VIRGINIA LLC compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

171

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.3%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits51.3%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months30.5%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.8%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.1%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)93rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,937 · 10th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68.2%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia25%
  • Heart and circulatory disease15%
  • Lung and respiratory disease18%
  • Stroke11%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Affinity Care of Virginia LLC

Affinity Care of Virginia LLC provides hospice services to families in Newport News, Virginia. This freestanding hospice has been certified by Medicare since early 2021. They hold accreditation from the Accreditation Commission for Health Care. This third party group checks that providers meet national standards for safety and care. It is a sign that the agency focuses on meeting specific medical rules. Getting this seal shows they work hard to follow clear guidelines for the people they serve.

Understanding Their Care

This provider operates as a for-profit hospice agency. Their team includes two registered nurses who manage medical needs. It is important to know that they currently report zero volunteers on staff. The agency maintains a small team of six total employees. Their accreditation through the Accreditation Commission for Health Care means they invite outside experts to review their work. These experts look for high standards in how the staff handles medications, pain management, and family support. This helps ensure that the care remains consistent over time. It gives a clear look at how they run their daily operations.

Quality Summary

This provider holds top marks for their quality of care based on clinical data. However, their patient satisfaction survey results are lower than the national average. They are accredited by the Accreditation Commission for Health Care.

What Is Hospice Care Like in Newport News?

Hospice care in this city focuses on comfort rather than a cure. It brings specialized medical help directly to your home or a facility. The team works to manage pain and symptoms while supporting the entire family. In this specific agency, the staff includes two registered nurses who handle clinical duties. A small team size means you might see the same faces often. This can help build a closer relationship during a hard time. But you should always ask how they manage care after business hours. You need to know who answers the phone at night or on the weekends. Good communication is the foundation of hospice. It makes the whole process much easier for everyone involved.

What to Ask When Choosing a Hospice Provider

  • How does your team handle sudden pain or symptoms at night?
  • Can you explain the role of the two registered nurses on your staff?
  • How do you handle transitions if our needs change quickly?
  • What specific steps do you take to improve your patient satisfaction scores?

These questions help you see if a provider matches your family needs. Listen for clear answers that focus on your loved one. If an answer feels vague, ask them to be more specific. You deserve to know exactly how they will care for your family. A good provider will be happy to explain their process in detail.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We offer tools to help you record and save these stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.