HospiceScout

GENTIVA II

Provider Information

Address
11835 FISHING POINT DR, SUITE 102B
NEWPORT NEWS, VA 23606
Ownership Type
For-Profit
Medicare Certified Since
April 7, 2017

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Gentiva II in Newport News

Gentiva II serves families across Newport News, Virginia, from their office on Fishing Point Drive. This provider offers specialized end-of-life care designed to bring comfort and dignity to patients. Their team focuses on managing symptoms so that patients can spend quality time with their loved ones. Whether at home or in a facility, they aim to support the entire family through a difficult journey. Choosing the right hospice is a deeply personal decision. Gentiva II works to ensure that local families have the resources they need to make informed choices about care. That said, they are one of several options in Newport News City, and it is helpful to look at their track record. They have been providing these essential services to the community for several years, always keeping the needs of the patient at the center of their work. It is all about finding the right fit for your specific needs.

About Gentiva II

Gentiva II is a for-profit hospice provider. They have been Medicare certified since April 7, 2017. Being Medicare certified means they meet strict federal standards for safety and care quality. This certification is a big deal because it ensures they follow rules set by the government to protect patients. Families should know that being for-profit simply describes their business model. It does not mean their care is any different from non-profit options. The most important thing is how they handle the day-to-day needs of your loved one. You should always ask about how they train their staff and how quickly they respond to emergencies. And remember, you have the right to choose the provider that feels most comfortable to you. They have served the Newport News area for over seven years now. That experience helps them understand the local health landscape quite well. Here is the thing—you should always trust your gut when meeting with a care team.

High Quality Care Standards

Gentiva II holds a strong 4.5 out of 5 stars overall rating from Medicare. They also earned a 4.5 out of 5 stars for their quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider meets patient needs. A score this high shows they are doing a great job at keeping patients comfortable and supported.

Understanding Hospice Care in Newport News

Newport News offers many resources for families facing a terminal illness. Hospice is not just about the final days of life. It is about living those days with as much peace and comfort as possible. Many people wait too long to call for help, but hospice can actually be used for months. It provides a team of nurses, social workers, and volunteers to assist you. They help with pain, but they also offer emotional support for the whole family. The thing is, many folks think hospice means giving up. That is a common myth. In reality, it is about choosing a different kind of care that focuses on quality of life. It is about making sure your loved one feels heard and respected. If you live in the 23606 area, you have access to several skilled teams. Take your time to learn what each one offers. You do not have to walk this path alone.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team can feel overwhelming, so start with a few simple questions. First, ask how quickly a nurse can get to your home if an urgent problem happens at night. You need to know that someone is always available when you are scared. Second, ask how they handle pain and other symptoms. You want to be sure they have a clear plan to keep your loved one comfortable. Third, ask what kind of support they provide for family members. Do they offer counseling or help with daily tasks? This extra help can make a huge difference in your stress levels. Lastly, ask how they communicate with your family doctor. It is vital that everyone is on the same page. Do not be afraid to ask these questions during your first meeting. A good provider will be happy to answer them clearly. They should treat you like a partner in this process.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be saved and shared. We can help you record those memories for future generations.

Preserve Family Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.