SENTARA HOME CARE SERVICES - NEWPORT NEWS
Provider Information
NEWPORT NEWS, VA 23606
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care in Newport News
Sentara Home Care Services in Newport News provides hospice support to residents across the city. Located at 11844 Rock Landing Drive, this team helps families manage end-of-life care with comfort and dignity. They focus on pain relief and emotional support for patients facing serious illnesses. The goal is always to improve the quality of life during a very difficult season. Whether at home or in a care facility, their staff works to meet the unique needs of every person they serve. It is about keeping loved ones comfortable in the place they call home. That matters most when health is fading. This provider brings professional medical care right to your doorstep in Virginia.
About SENTARA HOME CARE SERVICES - NEWPORT NEWS
This hospice provider has been Medicare certified since September 30, 1996. That is over 25 years of history in the Newport News area. As a for-profit organization, they operate under specific business standards while meeting government health rules. Families should know that long-standing certification often points to a steady, experienced team. They have seen many changes in healthcare over the decades. But their core mission remains the same. They focus on comfort, symptom management, and supporting the family unit. You can reach their office directly at (757) 736-0723 if you have questions about their specific services. It helps to call early before a crisis happens. That way, you can see if their team feels like a good fit for your loved one's specific needs.
Quality Rating Summary
Understanding Hospice Care in NEWPORT NEWS
Hospice care in Virginia is a specialized benefit for those with a limited life expectancy. It is not about giving up hope. Instead, it is about shifting the focus from curing an illness to maximizing comfort. Most people do not realize that hospice is a team effort. You get nurses, aides, social workers, and chaplains working together. They visit you wherever you live in Newport News. The thing is, many families wait too long to call. They often think hospice is only for the very last days of life. That is a common myth. Getting help sooner allows the team to build a real relationship with your loved one. It gives everyone more time to focus on peace and meaningful moments together. That is the true value of these services.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision. You should feel comfortable asking hard questions during your first meeting. Here are a few things to keep in mind. First, ask how quickly they can send a nurse if a problem happens at night. You need to know that help is available 24/7. Second, ask how they handle pain and difficult symptoms. Good hospice care should keep your loved one comfortable at all times. Third, ask how they support the family's emotional needs. Are there volunteers who can sit with the patient? Can they help with the stress of caregiving? Finally, ask about their experience with your loved one's specific diagnosis. Every illness is different. You deserve a team that understands those unique challenges. Take your time with these answers.
Preserve Your Family's Story
During this time, the memories and stories of your loved ones become even more precious. We offer tools to help you capture these moments and create a lasting tribute for future generations.
Start Your Legacy ProjectOther Hospice Providers Nearby
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.