HEARTLAND HOSPICE (GRAND RAPIDS)
Provider Information
GRAND RAPIDS, MI 49546
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Supportive Care in Grand Rapids
Heartland Hospice serves families across the Grand Rapids area from their office on Kenmoor Avenue. They focus on comfort, dignity, and quality of life for people facing serious health challenges. Their team offers medical, emotional, and spiritual support right where you live. This helps patients stay in their own homes for as long as possible. The goal is simple: to make every day count by managing pain and providing peace of mind. Choosing the right care team is a big decision during a hard time. That is why having local experts who understand the community can make such a difference. Heartland has been a part of the local healthcare landscape for many years. They bring a steady hand to families who need it most. And because they are right here in Kent County, they can respond to your needs quickly and effectively.
About HEARTLAND HOSPICE (GRAND RAPIDS)
This provider has been Medicare-certified since January 1999. That is over two decades of experience serving the Grand Rapids community. They operate as a for-profit organization, which means they follow specific federal rules set by Medicare. What should you look for? First, check their history of care. Heartland has built a long track record here in Kent County. Families often feel better knowing their provider has been around for a long time. It shows they have systems in place to handle complex medical needs. Their office is located at 695 Kenmoor Ave SE, Suite B. Being in the heart of Grand Rapids makes it easy for their nurses and aides to travel to your home. You can reach them directly at (616) 956-0636 to talk about your specific situation. They are ready to listen and answer your questions about how hospice works.
High Quality Ratings
Understanding Hospice Care in Grand Rapids
Hospice is not about giving up. It is about choosing a different kind of care. In Grand Rapids, you have access to many resources that focus on comfort rather than a cure. The thing is, most people wait too long to start these services. They think hospice is only for the very last days of life. But it can actually provide six months or more of extra support. This includes help with pain, help with daily tasks, and help for the whole family. You have options here in Kent County. Take your time to look at different providers. Ask your doctor which teams they trust the most. The right team will feel like a partner. They will respect your wishes and help you navigate the medical system. That is the true value of local hospice care. It gives you more time to spend with the people you love.
What to Ask When Choosing a Hospice Provider
Picking a provider feels heavy, but asking the right questions helps clear the fog. Start with these three points. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is available 24/7. Second, ask about their experience with your specific health condition. Some teams have special skills for certain illnesses. And finally, ask how they support the family after a loss. Grief counseling is often part of the package. It is okay to ask about their staff turnover, too. You want to see familiar faces when they walk through your door. What most people don't realize is that you are in charge of this decision. You can interview them just like you would a doctor. If you do not feel a connection, it is perfectly fine to look at other options. Trust your gut.
Preserve Your Family's Story
Your family history is a gift that should be kept safe for years to come. We offer simple tools to help you record memories and stories while you have the time.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.