HospiceScout

RIVERSIDE WALTER REED HOSPICE

Non-ProfitACHC AccreditedHospital

Provider Information

Address
7358 MAIN STREET
GLOUCESTER, VA 23061
Ownership Type
Non-Profit
Medicare Certified Since
October 27, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RIVERSIDE WALTER REED HOSPICE
RoleStaff Count
Registered Nurses (RN)7
Licensed Practical Nurses (LPN)1
Volunteers0

20

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RIVERSIDE WALTER REED HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2008.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RIVERSIDE WALTER REED HOSPICE compares to hospices nationwide.

8.9 minutes

of nurse care per routine home care day, on average

That is the 15th percentile among hospices nationally. The national median is about 12 minutes.

96

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.9 min

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.5%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.5%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits48.2%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.3%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months43.4%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.7%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,688 · 26th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 40.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life40.8%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia19%
  • Heart and circulatory disease14%
  • Lung and respiratory disease11%
  • Stroke13%
  • Other conditions21%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Support for Your Loved Ones

Riverside Walter Reed Hospice serves families in Gloucester, Virginia, and the surrounding areas. They provide comfort-focused care for patients facing a life-limiting illness. The team focuses on managing pain and helping families navigate the end-of-life journey with dignity. Choosing the right hospice is a major decision, but having a local team in Gloucester can provide peace of mind. They offer support that addresses the physical, emotional, and spiritual needs of those in their care. The goal is always to keep the patient comfortable in their own home or preferred setting. You are not alone during this time. Local support makes a big difference for everyone involved.

About RIVERSIDE WALTER REED HOSPICE

This hospice has been Medicare certified since October 27, 1995. That is nearly three decades of service to the local community. It operates as a non-profit organization. This is a key detail for many families. Non-profit providers often reinvest their resources directly into patient services and community programs. They are located at 7358 Main Street in Gloucester. Since they have been around for so long, they have deep roots in the region. You should ask them how their long history shapes the care they provide today. Longevity often points to a stable team and consistent standards. It is important to feel comfortable with the staff who will walk this path with you. Their office is easy to reach if you have questions or need to discuss your specific situation.

Quality Care Recognition

Riverside Walter Reed Hospice holds an impressive 5 out of 5 stars overall rating from Medicare. They also earned a perfect 5 out of 5 for their quality of care. Plus, they received a strong 4 out of 5 rating for patient satisfaction. These scores show a clear commitment to excellence.

Understanding Hospice Care in GLOUCESTER

Hospice care is about quality of life when a cure is no longer the main goal. In Gloucester, families have access to teams that include doctors, nurses, and social workers. These professionals visit the home to provide care, support, and guidance. The thing is, many people wait too long to start these services. Starting early allows the hospice team to build a relationship with the patient and family. This helps manage symptoms before they become a crisis. It is not just about medical help. It is about providing a network of support that lets you focus on being a family again. The team handles the heavy lifting so you can focus on moments that matter. That is the true value of local hospice care.

What to Ask When Choosing a Hospice Provider

Talking to a hospice team can feel overwhelming, but asking the right questions helps. First, ask how quickly a nurse can get to your home if an emergency happens at night. You want to know that help is truly available 24/7. Second, ask how they help family members cope with the stress of caregiving. Emotional support for the family is just as important as medical care for the patient. Third, ask about their experience with your loved one's specific illness. Every person has unique needs, and you want a team that understands those details. Finally, ask if they provide volunteers to sit with your loved one. Sometimes, a volunteer can give you a much-needed break to run errands or rest. Write these down before you call.

Preserve Your Family's Story

Your loved one's life is full of beautiful stories and wisdom that should be saved for future generations. We help you capture these memories in a simple, meaningful way during this transition.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.