HospiceScout

ENHABIT HOSPICE (RICHMOND)

For-ProfitFreestanding Hospice

Provider Information

Address
100 GATEWAY CENTRE PARKWAY SUITE 205B
RICHMOND, VA 23235
Ownership Type
For-Profit
Medicare Certified Since
September 11, 2014

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ENHABIT HOSPICE (RICHMOND)
RoleStaff Count
Registered Nurses (RN)8
Physicians1

22

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ENHABIT HOSPICE (RICHMOND) reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ENHABIT HOSPICE (RICHMOND) compares to hospices nationwide.

16.7 minutes

of nurse care per routine home care day, on average

That is the 86th percentile among hospices nationally. The national median is about 12 minutes.

23

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.7 min

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.7%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.3%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.5%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.2%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,303 · 24th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.9%
  • Pain assessment100%
  • Breathing difficulty screening99.0%
  • Breathing difficulty treatment96.8%
  • Treatment preferences discussed97.9%
  • Beliefs and values discussed94.8%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life60.7%
  • All care steps completed90.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia29%
  • Heart and circulatory disease17%
  • Stroke13%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Overview of Enhabit Hospice

Enhabit Hospice serves families in Richmond, Virginia from their office on Gateway Centre Parkway. They provide end of life care to help patients live their final days with comfort and dignity. As a Medicare certified provider, they have served the community since 2014. They offer a team approach to manage pain and emotional needs for those with serious illness. It is a local choice for people in Chesterfield County who need support at home. Their team is ready to help you during this time.

About Enhabit Hospice (Richmond)

This hospice is a for-profit organization. Being for-profit means they operate under private ownership while still meeting strict federal rules to keep their Medicare status. They have been certified by Medicare since September 2014. That is a decade of service to the Richmond area. The team includes 22 employees who work together to support patients. This includes 8 registered nurses and 1 physician. These professionals focus on keeping patients comfortable in their own homes. Families should know that Medicare certification requires them to meet high standards for safety and care. They must pass regular inspections to keep their status. It is a big deal for peace of mind. You can trust that they follow the rules set by the government to keep care quality high.

Top Quality Rating

Enhabit Hospice holds a perfect 5 out of 5 stars overall rating from Medicare. They also earned 5 out of 5 stars for their quality of care. This shows they do a great job meeting the needs of their patients.

Understanding Hospice Care in Richmond

Hospice care is not about giving up. It is about choosing comfort when a cure is no longer the goal. In Richmond, you have access to teams that visit you where you live. This team often includes nurses, doctors, and aides. Enhabit Hospice has 8 registered nurses on staff to visit patients. They also have a physician to oversee medical plans. The thing is, hospice is a team sport. Your family is part of that team too. Social workers and chaplains often join to help with the emotional side of care. They want to make sure the patient stays pain free and calm. And that is the main point of hospice. It allows families to spend quality time together without worrying about complex medical tasks. They handle the hard parts so you can focus on being together.

What to Ask When Choosing a Hospice Provider

Choosing a provider is a major decision for your family. Start by asking these questions to see if they are a good match. First, ask how quickly a nurse can get to your home in an emergency. You want to know that help is nearby. Second, ask what their plan is for managing pain at night or on weekends. Care needs do not stop at 5:00 PM. Third, ask how they support family caregivers who might be tired or stressed. You need to know that they care for the whole group. Finally, ask how often the nurse will visit your home each week. Every patient has different needs. The right team will be clear about how they will help you. Listen to your gut feeling when you talk with them. You deserve a team that listens to you.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We can help you capture these stories to keep them safe for future generations.

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.