CRATER COMMUNITY HOSPICE, INC
Provider Information
- Address
- 3916 SOUTH CRATER ROAD
PETERSBURG, VA 23805 - Ownership Type
- Non-Profit
- Medicare Certified Since
- December 7, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 18 |
| Physicians | 2 |
39
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CRATER COMMUNITY HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CRATER COMMUNITY HOSPICE, INC compares to hospices nationwide.
14.4 minutes
of nurse care per routine home care day, on average
That is the 71st percentile among hospices nationally. The national median is about 12 minutes.
89
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.4 min
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.5%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.2%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.4%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.2%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.5%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,154 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.1% of patients or more. Most hospices score above 90 percent.
- Pain screening92.6%
- Pain assessment100%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment93.1%
- Treatment preferences discussed100%
- Beliefs and values discussed88.4%
- Bowel care for patients on opioids94.3%
- Visits in the last days of life72.1%
- All care steps completed80.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia30%
- Heart and circulatory disease11%
- Lung and respiratory disease9%
- Stroke10%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Petersburg
Crater Community Hospice, Inc. serves families in Petersburg, Virginia. They provide medical care and emotional support for patients facing a life-limiting illness. Their team focuses on comfort and quality of life. This ensures patients spend their final days in a peaceful setting. The goal is simple. They want to honor the wishes of the patient while supporting the entire family. Whether at home or in a care facility, they bring expert medical care directly to the bedside. It is about dignity and grace during a hard time. That is the core of their mission.
About CRATER COMMUNITY HOSPICE, INC
This provider operates as a non-profit organization. That means they put their resources directly back into patient care. They have been Medicare certified since December 1995. That is nearly three decades of service to the Petersburg community. You can feel confident knowing they have a long history of meeting federal standards. Families should know that non-profit status often reflects a focus on community needs rather than profit margins. They have built a solid reputation over these many years. Choosing a long-standing provider can offer peace of mind. You want a team that knows the local area well. They have clearly stood the test of time in this region.
Understanding Hospice Care in PETERSBURG
Finding the right help in Petersburg is a big step for any family. Hospice is not just about medical equipment. It is about a team approach to care. You get nurses, doctors, and social workers all working together. The thing is, many people wait too long to call. They think hospice is only for the very last days. But hospice can provide support for months if a doctor says the life expectancy is six months or less. It covers pain management and supplies. It also gives family caregivers a much-needed break. So, do not be afraid to reach out early. Having a team in your corner changes everything. It makes the journey much lighter for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. First, ask how quickly they can respond to a call at night. You need to know that someone is always available. Second, ask how they handle pain management. Every patient has different needs. You want to see their plan for comfort. Third, ask how they support the family after a loss. Many providers offer grief counseling for months. Finally, ask if they have experience with your loved one's specific illness. A good provider will be open and honest with you. If they seem rushed or annoyed, look elsewhere. You deserve a team that listens. Trust your gut feeling when you talk to them.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom. We offer tools to help you capture these stories forever. Start creating a lasting legacy today.
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