HEARTLAND HOSPICE
Provider Information
- Address
- 10800 MIDLOTHIAN TURNPIKE SUITE 303
NORTH CHESTERFIELD, VA 23235 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 13, 2002
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Volunteers | 6 |
21
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
About Heartland Hospice
Heartland Hospice serves families throughout North Chesterfield, Virginia. This freestanding provider offers support for those needing end-of-life care. They have been certified by Medicare since 2002. The organization holds accreditation from CHAP. This means an outside group checked their work against high standards. It is a sign of their commitment to quality care for your loved ones.
Details on Heartland Hospice
This is a for-profit hospice provider. They have been serving the community for over two decades. Accreditation from CHAP is important because it shows they meet national rules for safety and service. Their team includes 21 total employees. This group features 7 registered nurses and 6 volunteers who visit patients. They work to ensure that patients get the care they need at home. Knowing the size of the team helps you understand the resources available. You can contact them at their Midlothian Turnpike office if you have questions about their specific services. They are ready to answer your concerns about care plans.
Quality Performance
What Is Hospice Care Like in NORTH CHESTERFIELD?
Hospice care in this part of Virginia focuses on comfort and quality of life. The team at Heartland Hospice works to manage symptoms so patients can stay in their own homes. Their staff of 7 registered nurses coordinates medical care. They also use 6 volunteers to provide extra support and companionship. This team approach allows families to focus on spending time together. You should expect regular visits from the medical team. They will adjust the plan based on the needs of the patient. This keeps the care plan flexible and responsive to changes. It is a way to make sure the patient stays comfortable every day. Local providers often help with equipment and medicines. They act as a partner for the family during this time.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice requires asking the right questions. Start by asking how often a nurse will visit your home. You should also ask how they handle pain management on nights and weekends. Find out if they have volunteers who can sit with your loved one. Ask about their experience with your specific health needs. These questions help you understand how they will support your family. Write down the answers to compare different providers. Do not feel rushed to make a final decision right away. Take your time to get the information you need. You deserve to feel confident in the choice you make for your family member.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We provide tools to help you record and save those stories for the generations to come.
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Helpful Guides for Families
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.