HEARTLAND HOSPICE
Provider Information
- Address
- 10800 MIDLOTHIAN TURNPIKE SUITE 303
NORTH CHESTERFIELD, VA 23235 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 13, 2002
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Volunteers | 6 |
21
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Heartland Hospice in North Chesterfield
Heartland Hospice serves the North Chesterfield community from their office on Midlothian Turnpike. They provide end-of-life care focused on comfort and dignity for patients and their loved ones. Many families in Virginia rely on their team for support during a very difficult time. The staff works hard to manage pain and improve daily quality of life. They bring expert care directly to wherever you call home. This helps keep patients comfortable in a familiar space surrounded by those they love. It is a vital resource for the local area. Getting the right support early makes a big difference for everyone involved.
About Heartland Hospice
Heartland Hospice is a for-profit provider that has been Medicare certified since September 2002. That is over two decades of experience serving the community. When you look for a hospice provider, it is helpful to know their history and how they operate. Being Medicare certified means they meet strict federal standards for safety and care quality. Most families feel better knowing their provider has a long track record. That said, you should always interview the team to see if they feel like a good fit for your specific needs. They are located in the Carroll area but serve the wider region from their North Chesterfield office. Understanding these basics helps you narrow down your choices with confidence. You deserve a team that listens and responds to your family's unique situation.
High Quality Ratings
Understanding Hospice Care in North Chesterfield
Finding the right hospice in Virginia can feel like a heavy task. But the goal is simple: support. Hospice care is not about giving up. It is about choosing comfort over hospital visits. Many people wait too long to ask for help. The truth is that hospice can start as soon as a doctor says someone has six months or less to live. That is a long time to get extra support. In North Chesterfield, you have access to teams that include nurses, doctors, and social workers. They work together to handle medicine, equipment, and emotional support. This allows you to focus on being a daughter, son, or spouse instead of a caregiver. It changes the focus from curing to caring. That shift is often what families need most at the end of life.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home if an emergency happens at night. That is a big deal. You also want to know how they handle pain management. Ask them to explain their plan for when symptoms get worse. It is also smart to ask how often the hospice aide will visit to help with bathing or dressing. These small details change your daily life. Finally, ask how they provide emotional support to family members. You need a team that cares about your heart as much as your loved one's physical health. Don't be afraid to take notes. This is a big decision, so take your time to get it right for your family.
Preserve Your Family's Story
The memories you share during this time are precious. We can help you record your family's history so those stories live on for years to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.