HELPING HANDS HOSPICE, INC
Provider Information
- Address
- 1113 CEDAR VALLEY DRIVE
CEDAR BLUFF, VA 24609 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 13, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HELPING HANDS HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HELPING HANDS HOSPICE, INC compares to hospices nationwide.
18.9 minutes
of nurse care per routine home care day, on average
That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.9 min
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17.9%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.1%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.1%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,361 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 19.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.8%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment97.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life19.2%
- All care steps completed95.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia32%
- Heart and circulatory disease11%
- Lung and respiratory disease28%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Helping Hands Hospice, Inc
Helping Hands Hospice, Inc provides end-of-life care in Cedar Bluff, Virginia. They offer professional hospice services to support families during difficult times. This provider has been certified by Medicare since 2011 to serve the local community. They operate as a freestanding hospice agency within the region. Their team works to provide comfort and care for patients who need it most. They are a for-profit provider that follows federal standards for hospice care. Families in Cedar Bluff can look to this provider for support based on their long history of service. It is a local option for those seeking hospice care in the 24609 area. They maintain a steady presence in the county to help those in need of medical attention and care. You can reach them at their office on Cedar Valley Drive to learn more about their specific service area.
Provider Background
Helping Hands Hospice, Inc functions as a for-profit entity. They have maintained Medicare certification for over a decade. This certification means they meet strict government rules for patient care and safety. These rules ensure that all hospice agencies provide a high standard of service. Families should know that this provider has a small, dedicated staff. They employ seven people total, including three registered nurses and one licensed practical nurse. Having a physician on staff allows them to oversee medical plans with care. They also use one volunteer to help support their team. This team composition helps them focus on individual patient needs. Their status as a freestanding agency means they operate independently. This can lead to a more personal approach for families. Understanding how a provider is organized helps you know what to expect during their care. It is helpful to ask about their specific team roles during your first meeting with them.
Quality Performance
What Is Hospice Care Like in CEDAR BLUFF?
Hospice care in Cedar Bluff focuses on comfort when a cure is no longer the goal. The team at Helping Hands Hospice, Inc uses their nurses and doctors to manage pain and other symptoms. They visit patients where they live. This keeps families together in a familiar place. The staff includes registered nurses and a physician who direct the medical care. They also have a volunteer who adds extra support for the family. Hospice care is not just about medicine. It is about helping a person live their final days with peace and dignity. The goal is to make every day as comfortable as possible. This involves talking with the family and the patient to create a plan that fits their specific wishes. That is the core of their work. Having a small team often means the staff gets to know the patient and family on a personal level during this time.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. You should feel comfortable with the team you pick. Start by asking how quickly they can respond to a call at night or on the weekend. This is a common concern for many families. Ask how often a nurse will visit the home. You should also ask how they help the family cope with the emotional side of care. It is helpful to know if they provide support for grief after a loss. Ask them to explain their plan for managing pain. You want to be sure they have a clear process for keeping the patient comfortable. Finally, ask if they have enough staff to meet your specific needs. Do not be afraid to ask these questions during your first call. The right provider will be happy to answer them clearly and with kindness. They should make you feel heard and supported throughout the entire process.
Preserve Your Family Stories
Your loved one has a life full of stories that deserve to be remembered and shared for generations to come.
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