HOSPICE OF THE SHENANDOAH
Provider Information
- Address
- 64 SPORTS MEDICINE DRIVE
FISHERSVILLE, VA 22939 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 7, 1997
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Physicians | 1 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE SHENANDOAH reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE SHENANDOAH compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
129
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits24.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.4%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.6%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,710 · 32nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment99.5%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.5%
- Visits in the last days of life84.9%
- All care steps completed97.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia29%
- Heart and circulatory disease21%
- Lung and respiratory disease10%
- Stroke4%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of the Shenandoah
Hospice of the Shenandoah serves the Fishersville community from their office at 64 Sports Medicine Drive. They offer dedicated end-of-life care for families in Augusta County. The team focuses on comfort and quality of life for every patient they serve. Choosing a partner for this journey is a big decision. You want a team that truly listens to your needs.
About Hospice of the Shenandoah
This provider operates as a non-profit organization. They have been Medicare certified since March 1997. That is over 25 years of service to the local area. Being non-profit often means the focus stays entirely on patient care rather than profits. The thing is, long-standing providers like this have deep roots in the community. They understand the specific needs of families in this region. You can trust their experience when you need support most. They have built a solid reputation over many decades of hard work.
Top Tier Quality
Understanding Hospice Care in Fishersville
Finding the right care in Augusta County can feel like a lot to manage. Hospice is not just about medical care. It is about supporting the whole person and their family. The team helps with pain, emotional stress, and daily tasks. Most people do not realize that hospice can happen at home or in a facility. The goal is always to keep the patient as comfortable as possible. You should ask about the specific ways they support family members too. It is a team effort. You are never alone in this process. Having a local provider means they can get to your home quickly when you need them.
What to Ask When Choosing a Hospice Provider
You have the right to interview any hospice team before you sign up. Start by asking how they handle pain management during the night or on weekends. It is vital to know someone is always on call. Ask how they help family members cope with grief and stress. You should also ask how often a nurse will visit your home. And do not be afraid to ask about their experience with your loved one's specific health condition. Getting clear answers will help you feel more confident in your choice. You deserve to feel comfortable with the people coming into your home.
Preserve Your Family Stories
This time is precious. We can help you capture and save the stories and memories that matter most to your family.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
How to Spot a Trustworthy Hospice in 2026
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How to Start the Hospice Conversation: A Practical Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.