HospiceScout

GOOD SHEPHERD HOSPICE OF SAN ANTONIO, L.L.C.

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
5811 UNIVERSITY HTS, STE 106
SAN ANTONIO, TX 78249
Ownership Type
For-Profit
Medicare Certified Since
November 28, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GOOD SHEPHERD HOSPICE OF SAN ANTONIO, L.L.C.
RoleStaff Count
Registered Nurses (RN)13
Physicians4

30

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GOOD SHEPHERD HOSPICE OF SAN ANTONIO, L.L.C. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GOOD SHEPHERD HOSPICE OF SAN ANTONIO, L.L.C. compares to hospices nationwide.

8.3 minutes

of nurse care per routine home care day, on average

That is the 11th percentile among hospices nationally. The national median is about 12 minutes.

113

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.3 min

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.6%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.2%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits69.4%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50.5%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20.2%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.9%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,711 · 73rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.7%
  • Pain assessment99.2%
  • Breathing difficulty screening99.2%
  • Breathing difficulty treatment94.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life67.3%
  • All care steps completed93%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer8%
  • Dementia42%
  • Heart and circulatory disease19%
  • Lung and respiratory disease10%
  • Stroke8%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in San Antonio

Good Shepherd Hospice of San Antonio, L.L.C. serves patients in the Bexar County area. They are a freestanding hospice provider based in San Antonio, Texas. The team holds accreditation from the Accreditation Commission for Health Care. This group works to support patients through end of life care. They have been certified by Medicare since late 2013. Their team includes 30 staff members who focus on patient comfort. You will find their office on University Heights. They offer medical and support services to those who need them most. Choosing the right provider is a major step. This provider brings years of local experience to the community. They are ready to assist your family with care needs.

About Good Shepherd Hospice of San Antonio, L.L.C.

This provider operates as a for-profit organization. They first joined the Medicare program in November 2013. The company maintains accreditation through the Accreditation Commission for Health Care. This body sets high standards for how a hospice should operate. They check that the provider meets safety and quality rules. It shows the agency wants to follow best practices. Families should know that this accreditation is a sign of external oversight. It means a third party reviewed their operations. The agency employs 13 registered nurses and 4 physicians to manage patient symptoms. This level of staffing allows them to respond to changing needs. That is how they maintain their strong standing. You can ask them about how these staff members work together. They are happy to explain their care process to you.

Quality Performance

This provider holds high marks for quality of care and overall performance. These scores come from official federal reviews of hospice operations.

What Is Hospice Care Like in San Antonio?

Hospice care in San Antonio focuses on comfort and dignity for patients. Teams often include nurses, doctors, and social workers to help with daily living. This specific provider has a team of 30 people ready to help. Having 13 registered nurses on staff means they have a strong medical presence. The physicians help guide the medical plan for each person. They want to make sure the patient stays comfortable in their own home. You can expect regular visits to monitor symptoms and offer support. The team works hard to keep the patient safe. That is their main goal. If you live in the San Antonio area, you have access to these services. They are designed to support your family during a difficult time. You should feel free to talk with them about your specific needs.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. Start by asking how often a nurse will visit the home. You need to know who to call if an emergency happens at night. Ask how they manage pain and other symptoms for their patients. It is also good to ask how they support family members with grief. You might want to ask about their experience with specific illnesses. Ask them how they coordinate care with your current primary doctor. Do not feel rushed to make a quick choice. Take your time to get the answers you need. A good hospice will always welcome your questions. They understand that you want the best for your loved one. Make sure you feel heard by their team. Your peace of mind matters a lot.

Preserve Your Family Stories

Your family history is a gift. Keep these memories safe for future generations during this time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.