HospiceScout

GOOD SHEPHERD HOSPICE OF SAN ANTONIO, L.L.C.

Provider Information

Address
5811 UNIVERSITY HTS, STE 106
SAN ANTONIO, TX 78249
Ownership Type
For-Profit
Medicare Certified Since
November 28, 2013

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Your Loved Ones

Good Shepherd Hospice of San Antonio, L.L.C. offers end-of-life care for patients and their families in Bexar County. Located at 5811 University Heights, they serve the San Antonio area with a focus on comfort and dignity. Their team works to manage pain and support the emotional needs of those facing a terminal illness. Choosing the right hospice is a major decision. You want a team that feels like family during a hard time. That is exactly what this provider aims to do. They bring professional care directly to wherever your loved one calls home. It is about making every day count, no matter how much time remains. Their staff stays ready to help you navigate these complex days with kindness and clear guidance.

About Good Shepherd Hospice of San Antonio, L.L.C.

This hospice is a for-profit provider that has been Medicare certified since November 2013. Being certified means they meet federal rules for quality and safety. That is a big deal for your peace of mind. Families should know that for-profit status is common in the hospice world today. The most important thing is how they treat the people in their care. With over a decade of experience in the San Antonio community, they have built a track record of service. They focus on the physical, social, and spiritual needs of patients. You can reach their office at (210) 733-3939 to ask about their specific programs. And if you have questions, do not be afraid to call them directly. They expect you to ask about their approach to care and their staff availability.

Quality Care Rating

Good Shepherd Hospice holds an impressive 4.5 out of 5 stars for their overall quality of care. This score comes from the CMS Hospice Care Index, which measures how well a hospice meets patient needs. A 4.5-star rating shows a strong commitment to keeping patients comfortable and supported.

Understanding Hospice Care in San Antonio

San Antonio has many options for hospice care, but finding the right fit takes a little homework. Most providers here offer nurse visits, spiritual support, and help with daily tasks. But the way they deliver these services can vary quite a bit. Some agencies focus on a smaller group of patients to give more personal attention. Others might be larger and have more resources for complex medical equipment. The thing is, hospice is not just about the end of life. It is about living the rest of your life as well as possible. You should look for a team that listens to your family goals. Ask them how they handle emergencies after hours. You want to know that someone will answer the phone at 2:00 AM on a Sunday. That kind of support changes everything when you are tired and stressed.

What to Ask When Choosing a Hospice Provider

Talking to a hospice team can feel overwhelming, but you have the right to get clear answers. Start by asking how quickly a nurse can get to your home if a crisis happens. That is a key test of their responsiveness. You should also ask how they help with pain management and if they have a doctor who oversees the care plan. It is also smart to ask about the support they offer to family members after a loss. Grief support is a standard part of good hospice care. Finally, ask if their staff is available on weekends or holidays. The best providers will be open about their staffing levels. They want you to feel confident in your choice. If a provider seems rushed or hesitant, keep looking until you find one that puts your mind at ease.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories. We can help you capture those precious stories to keep them safe for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.