HospiceScout

HARBOUR HOSPICE

Provider Information

Address
12915 JONES MALTSBERGER SUITE #501
SAN ANTONIO, TX 78247
Ownership Type
For-Profit
Medicare Certified Since
June 12, 2008

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care at Harbour Hospice

Harbour Hospice serves families across San Antonio, Texas, from their office on Jones Maltsberger Road. They focus on providing comfort and support for patients during their final stages of life. Their team works hard to manage pain while keeping patients as comfortable as possible in their own homes. This provider has been serving the Bexar County area since 2008. Choosing a hospice is a deeply personal decision. You want a team that feels like family. Harbour Hospice brings professional medical care directly to your doorstep. That is the core of their mission. They understand that every person has unique needs. Their approach keeps the patient at the center of every decision. It is about dignity. It is about peace. When life gets difficult, having a local partner makes a real difference for your loved ones.

About HARBOUR HOSPICE

Harbour Hospice is a for-profit hospice provider that has been Medicare certified since June 12, 2008. Being in business for over 15 years shows they have a long history in the San Antonio community. For-profit status means they operate under specific business models, but they still must meet strict federal standards set by Medicare. What should you look for? You should look for a team that listens. You need people who answer your questions without using confusing medical jargon. The thing is, hospice is not just about medicine. It is about the human spirit. Harbour Hospice has built its reputation over many years of service. They follow national guidelines to ensure patients get the care they deserve. And that is exactly what families need to hear. You are not just picking a company. You are picking a partner for a very sensitive time.

Quality Performance

Harbour Hospice holds a 4/5 star overall rating from Medicare. They also earned a 4/5 star rating for their quality of care. This score comes from the Hospice Care Index, which measures how well providers manage pain and help patients. A four-star rating is a strong indicator of reliable, consistent care.

Understanding Hospice Care in San Antonio

San Antonio is home to many hospice options, but they are not all the same. Bexar County families have access to various providers who offer care in homes, nursing facilities, or inpatient units. The goal is always the same: comfort. But the way they deliver that care can vary quite a bit. Some focus on large-scale operations. Others prefer a smaller, more intimate touch. What most people do not realize is that you can choose your provider. You are not stuck with the first name you hear. Take your time. Look at the ratings. Talk to the staff. It is your right to pick a team that fits your family culture. Hospice care is a team effort involving nurses, aides, and chaplains. They all work together to support your loved one. So, do not be afraid to ask how they coordinate this care in the San Antonio area.

What to Ask When Choosing a Hospice Provider

Finding the right fit feels overwhelming. Start by asking simple, direct questions to get the facts you need. First, ask how quickly a nurse can get to your home if a crisis happens at night. You need to know that help is truly available 24/7. Second, ask what the hospice team does to help with emotional and spiritual pain. It is not just about physical symptoms. Third, ask how they communicate with the patient's primary doctor. A smooth flow of information is key to good care. And finally, ask about their experience with your loved one's specific condition. Some teams have more training in certain areas than others. Do not settle for vague answers. You deserve clarity. Write down the answers you get. Compare them. Trust your gut feeling when you talk to the staff. Your intuition is a powerful tool here.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be remembered. Capture their memories and wisdom today to create a lasting legacy for future generations.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.