HARBOUR HOSPICE
Provider Information
- Address
- 12915 JONES MALTSBERGER SUITE #501
SAN ANTONIO, TX 78247 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 12, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 3 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HARBOUR HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HARBOUR HOSPICE compares to hospices nationwide.
5.9 minutes
of nurse care per routine home care day, on average
That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.
79
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day5.9 min
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life77.1%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits78.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months64.2%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.4%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,288 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 28.8% of patients or more. Most hospices score above 90 percent.
- Pain screening89.2%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed89.2%
- Beliefs and values discussed80%
- Bowel care for patients on opioids100%
- Visits in the last days of life28.8%
- All care steps completed63.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia25%
- Heart and circulatory disease25%
- Lung and respiratory disease4%
- Stroke9%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Harbour Hospice
Harbour Hospice serves families across San Antonio, Texas, from their office on Jones Maltsberger Road. They focus on providing comfort and support for patients during their final stages of life. Their team works hard to manage pain while keeping patients as comfortable as possible in their own homes. This provider has been serving the Bexar County area since 2008. Choosing a hospice is a deeply personal decision. You want a team that feels like family. Harbour Hospice brings professional medical care directly to your doorstep. That is the core of their mission. They understand that every person has unique needs. Their approach keeps the patient at the center of every decision. It is about dignity. It is about peace. When life gets difficult, having a local partner makes a real difference for your loved ones.
About HARBOUR HOSPICE
Harbour Hospice is a for-profit hospice provider that has been Medicare certified since June 12, 2008. Being in business for over 15 years shows they have a long history in the San Antonio community. For-profit status means they operate under specific business models, but they still must meet strict federal standards set by Medicare. What should you look for? You should look for a team that listens. You need people who answer your questions without using confusing medical jargon. The thing is, hospice is not just about medicine. It is about the human spirit. Harbour Hospice has built its reputation over many years of service. They follow national guidelines to ensure patients get the care they deserve. And that is exactly what families need to hear. You are not just picking a company. You are picking a partner for a very sensitive time.
Quality Performance
Understanding Hospice Care in San Antonio
San Antonio is home to many hospice options, but they are not all the same. Bexar County families have access to various providers who offer care in homes, nursing facilities, or inpatient units. The goal is always the same: comfort. But the way they deliver that care can vary quite a bit. Some focus on large-scale operations. Others prefer a smaller, more intimate touch. What most people do not realize is that you can choose your provider. You are not stuck with the first name you hear. Take your time. Look at the ratings. Talk to the staff. It is your right to pick a team that fits your family culture. Hospice care is a team effort involving nurses, aides, and chaplains. They all work together to support your loved one. So, do not be afraid to ask how they coordinate this care in the San Antonio area.
What to Ask When Choosing a Hospice Provider
Finding the right fit feels overwhelming. Start by asking simple, direct questions to get the facts you need. First, ask how quickly a nurse can get to your home if a crisis happens at night. You need to know that help is truly available 24/7. Second, ask what the hospice team does to help with emotional and spiritual pain. It is not just about physical symptoms. Third, ask how they communicate with the patient's primary doctor. A smooth flow of information is key to good care. And finally, ask about their experience with your loved one's specific condition. Some teams have more training in certain areas than others. Do not settle for vague answers. You deserve clarity. Write down the answers you get. Compare them. Trust your gut feeling when you talk to the staff. Your intuition is a powerful tool here.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. Capture their memories and wisdom today to create a lasting legacy for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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ELARA CARING
COMPASSUS - SAN ANTONIO
VITAS HEALTHCARE OF TEXAS LP
GENTIVA HOSPICE
BEACON HOSPICE OF CENTRAL TEXAS, LP
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Starting Difficult Conversations: A Guide for Families
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
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