GENTIVA
Provider Information
- Address
- 4440 S PIEDRAS DRIVE SUITE 125
SAN ANTONIO, TX 78228 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 9, 1998
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 23 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 3 |
41
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
8.3 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
126
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.3 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.6%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.2%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.7%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.5%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,681 · 32nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment99.4%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.7%
- Visits in the last days of life59.3%
- All care steps completed98.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia8%
- Heart and circulatory disease14%
- Lung and respiratory disease37%
- Stroke21%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Gentiva in San Antonio
Gentiva provides hospice care for families in San Antonio, Texas. They operate as a freestanding hospice agency in Bexar County. This provider earned accreditation from CHAP. That group checks to make sure hospices follow high safety rules. They have served the area since 1998. This long history shows they have deep roots in the Texas hospice community. You can find their office on Piedras Drive. Their team focuses on comfort and support for patients during their final months of life. It is a stable choice for those in the 78228 area who need medical care at home.
About GENTIVA
Gentiva is a for-profit hospice provider. Being for-profit means they pay taxes and operate under a specific business model. They maintain CHAP accreditation. This means an outside group visits the site to ensure they meet tough standards. Why does this matter? It means they follow strict rules for patient safety and care quality. Their staff includes 23 registered nurses and one licensed practical nurse. They also work with 3 volunteers to help patients. Having a larger team of nurses allows them to manage complex medical needs. You should know that they have provided these services for over 25 years. They keep a steady focus on their clinical work. Ask them how their nurses coordinate care with your own doctor. This helps keep your medical plan consistent and clear.
Quality of Care
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio centers on keeping patients comfortable in their own homes. Most families choose to stay in their house rather than a hospital. The care team comes to you. They bring medicine, supplies, and medical help. Gentiva manages this with a team of 41 total employees. Their staff includes 23 registered nurses who visit patients. These nurses handle pain management and monitor symptoms. They also have 3 volunteers who offer companionship and non-medical support. Having nurses on staff is a big advantage for families. It ensures that medical needs get met quickly. You can expect regular visits from the hospice team. They work with the patient to build a plan. This plan changes as the needs of the patient change over time. It is all about maintaining dignity and peace every single day.
What to Ask When Choosing a Hospice Provider
Choosing a provider feels like a big decision. Start by asking these questions to get the facts you need. First, ask how often a nurse will visit your home. You want to know the exact schedule. Second, ask how the team handles pain or emergencies at night. You need to know that someone is available to help during a crisis. Third, ask what specific tasks their volunteers perform. This helps you understand how they support the family beyond medical care. Fourth, ask how they communicate with your primary doctor. Good care requires all doctors to stay on the same page. You should feel comfortable with their answers. Take your time. Ask until you feel you have a clear picture of how they will support your loved one.
Preserve Your Family Stories
Your family history is a treasure. We help you record memories and stories so they last for future generations to enjoy.
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