GENTIVA, HOSPICE IPU ADS
Provider Information
SAN ANTONIO, TX 78228
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Providing Compassionate Care in San Antonio
GENTIVA, HOSPICE IPU ADS serves families throughout the San Antonio area from their office on S Piedras Drive. They focus on providing comfort and support for patients during their final months of life. Choosing the right hospice team is a deeply personal decision for every family. Having a local team that knows the community can make a big difference during a difficult season. This provider offers specialized inpatient services to help manage pain and symptoms. They work hard to ensure that patients stay as comfortable as possible. It is all about dignity and peace of mind when it matters most. You deserve a team that listens to your needs and responds quickly. That is exactly what they aim to do for the residents of Bexar County every single day.
About GENTIVA, HOSPICE IPU ADS
This hospice operates as a for-profit organization. They have been Medicare certified since July 9, 1998. That long history shows they have been part of the local healthcare landscape for over 25 years. What does being Medicare certified mean for your family? It means they meet strict federal standards for safety and care quality. The thing is, not all hospices are the same. Some focus on different areas of care. When you meet with their team, ask how they handle after-hours calls or weekend support. You want to know that someone is there for you at 2:00 AM on a Sunday. They should be able to explain their process clearly. Feel free to ask about their staff training and how they coordinate with your primary doctor. Getting these answers early will help you feel more confident in your choice.
Quality Performance Snapshot
Understanding Hospice Care in San Antonio
San Antonio has many hospice choices, but they all share the same goal. They exist to provide comfort and relief from pain. Hospice is not about giving up on life. It is about choosing to focus on quality of life instead of aggressive treatments that might not help. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. But sometimes, a patient may need a higher level of care. That is where an inpatient unit, or IPU, comes into play. These units are designed for short-term stays to get symptoms under control. Once the patient feels better, they can often return home. It is a flexible system that adapts to your loved one’s changing needs. Understanding this flexibility is key to feeling in control of your care plan.
What to Ask When Choosing a Hospice Provider
Choosing a provider feels overwhelming, but you have the power to ask the right questions. Start by being direct about what matters to your family. Here are a few things to consider asking during your first meeting:
- How quickly can a nurse get to our home if we have an emergency?
- What specific training does your staff have for our loved one’s condition?
- How do you support family members who are grieving or feeling stressed?
- Can you help us understand what to expect in the coming weeks and months?
The answers to these questions will tell you a lot about their approach. You want a team that is not just medically skilled, but also kind and patient. Trust your gut feeling when you talk to them. If they seem rushed or use words you do not understand, ask them to slow down. You need a partner you can trust.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. Preserving these memories offers a beautiful way to honor their journey and share their legacy with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.