HospiceScout

GENTIVA, HOSPICE IPU ADS

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
4440 S PIEDRAS DRIVE SUITE 125
SAN ANTONIO, TX 78228
Ownership Type
For-Profit
Medicare Certified Since
July 9, 1998

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA, HOSPICE IPU ADS
RoleStaff Count
Registered Nurses (RN)23
Licensed Practical Nurses (LPN)1
Volunteers3

41

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA, HOSPICE IPU ADS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA, HOSPICE IPU ADS compares to hospices nationwide.

8.3 minutes

of nurse care per routine home care day, on average

That is the 11th percentile among hospices nationally. The national median is about 12 minutes.

126

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.3 min

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.6%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits56%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.2%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months39.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15.7%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.5%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,681 · 32nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment99.3%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life59.3%
  • All care steps completed98.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia8%
  • Heart and circulatory disease14%
  • Lung and respiratory disease37%
  • Stroke21%
  • Other conditions8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About GENTIVA, HOSPICE IPU ADS

GENTIVA, HOSPICE IPU ADS operates as a freestanding hospice provider in San Antonio, Texas. They serve families in the Bexar County area from their location on S Piedras Drive. This facility has maintained Medicare certification since the summer of 1998. They also hold accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews hospice agencies to make sure they meet high standards for safety and care. It shows the team wants to keep their quality high for every patient they see. That is a clear sign of their commitment to the community.

Provider Details and Ownership

This hospice operates as a for-profit organization. Their team consists of 41 staff members. This group includes 23 registered nurses and one licensed practical nurse who handle clinical needs. They also work with three volunteers to provide extra support. Accreditation from CHAP serves as a mark of quality. It means an outside group checked their work against national rules. This helps ensure that the care you receive meets specific expectations for health and comfort. Families often find that having an accredited partner offers more peace of mind. It confirms that the provider follows set paths for keeping patients safe. They focus on meeting the needs of those they serve every single day.

Quality Performance

This provider holds high marks for their quality of care. Their patient satisfaction scores are currently in the middle range. They are an accredited agency with over two decades of Medicare certification.

What Is Hospice Care Like in SAN ANTONIO?

Hospice care in San Antonio focuses on comfort for people with serious illnesses. Teams work to manage pain and support the emotional needs of patients. At this specific location, the staff includes 23 registered nurses and one licensed practical nurse. These professionals visit patients to check on their health and update care plans. Volunteers also spend time with families when requested. The goal is to keep patients in their own homes whenever possible. Some choose to use inpatient units for short stays when symptoms become hard to manage. You can talk to the staff about what services fit your specific situation. Every hospice agency in the city must follow federal rules to keep their certification. This keeps the standard of care consistent for everyone in the region.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big decision for any family. You should feel comfortable asking direct questions to get the information you need. Start by asking how many nurses will be assigned to your loved one. You might also ask how the team handles pain management during the night or on weekends. It is also good to ask how they support family caregivers who are doing most of the work at home. Ask them to explain their process for updating the care plan as needs change. You should also ask how they communicate with the primary doctor. A good provider will answer these questions clearly and with patience. Take your time to find the right fit for your situation. You deserve a team that listens to your concerns and acts on them.

Preserving Your Family History

Capture the stories and memories that define your loved one. Use our tools to keep these moments alive for future generations.

Start Preserving Memories

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