HospiceScout

GENTIVA, HOSPICE IPU ADS

Provider Information

Address
4440 S PIEDRAS DRIVE SUITE 125
SAN ANTONIO, TX 78228
Ownership Type
For-Profit
Medicare Certified Since
July 9, 1998

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Providing Compassionate Care in San Antonio

GENTIVA, HOSPICE IPU ADS serves families throughout the San Antonio area from their office on S Piedras Drive. They focus on providing comfort and support for patients during their final months of life. Choosing the right hospice team is a deeply personal decision for every family. Having a local team that knows the community can make a big difference during a difficult season. This provider offers specialized inpatient services to help manage pain and symptoms. They work hard to ensure that patients stay as comfortable as possible. It is all about dignity and peace of mind when it matters most. You deserve a team that listens to your needs and responds quickly. That is exactly what they aim to do for the residents of Bexar County every single day.

About GENTIVA, HOSPICE IPU ADS

This hospice operates as a for-profit organization. They have been Medicare certified since July 9, 1998. That long history shows they have been part of the local healthcare landscape for over 25 years. What does being Medicare certified mean for your family? It means they meet strict federal standards for safety and care quality. The thing is, not all hospices are the same. Some focus on different areas of care. When you meet with their team, ask how they handle after-hours calls or weekend support. You want to know that someone is there for you at 2:00 AM on a Sunday. They should be able to explain their process clearly. Feel free to ask about their staff training and how they coordinate with your primary doctor. Getting these answers early will help you feel more confident in your choice.

Quality Performance Snapshot

This provider holds a perfect 5/5 overall rating from CMS, including a 5/5 score for their quality of care. While their patient satisfaction score currently sits at 3/5, their high marks in clinical care show they are very strong at managing the medical side of things.

Understanding Hospice Care in San Antonio

San Antonio has many hospice choices, but they all share the same goal. They exist to provide comfort and relief from pain. Hospice is not about giving up on life. It is about choosing to focus on quality of life instead of aggressive treatments that might not help. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. But sometimes, a patient may need a higher level of care. That is where an inpatient unit, or IPU, comes into play. These units are designed for short-term stays to get symptoms under control. Once the patient feels better, they can often return home. It is a flexible system that adapts to your loved one’s changing needs. Understanding this flexibility is key to feeling in control of your care plan.

What to Ask When Choosing a Hospice Provider

Choosing a provider feels overwhelming, but you have the power to ask the right questions. Start by being direct about what matters to your family. Here are a few things to consider asking during your first meeting:

  • How quickly can a nurse get to our home if we have an emergency?
  • What specific training does your staff have for our loved one’s condition?
  • How do you support family members who are grieving or feeling stressed?
  • Can you help us understand what to expect in the coming weeks and months?

The answers to these questions will tell you a lot about their approach. You want a team that is not just medically skilled, but also kind and patient. Trust your gut feeling when you talk to them. If they seem rushed or use words you do not understand, ask them to slow down. You need a partner you can trust.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be remembered. Preserving these memories offers a beautiful way to honor their journey and share their legacy with future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.