HEART TO HEART HOSPICE OF SAN ANTONIO LLC
Provider Information
- Address
- 1000 CENTRAL PARKWAY NORTH, SUITE 110
SAN ANTONIO, TX 78232 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 7, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 19 |
| Volunteers | 7 |
49
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF SAN ANTONIO LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF SAN ANTONIO LLC compares to hospices nationwide.
8.3 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
61
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.3 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.1%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.2%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.3%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.4%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.7%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.1%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,345 · 16th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids99.3%
- Visits in the last days of life65%
- All care steps completed98.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia27%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Stroke12%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Support in San Antonio
Heart to Heart Hospice of San Antonio provides end-of-life care for families in Bexar County. They focus on comfort, dignity, and quality of life for patients. Their team works to manage pain and symptoms while offering emotional support. This helps families spend meaningful time together during a difficult season. The agency operates out of their office on Central Parkway North. They serve the local San Antonio community with dedicated medical and support staff. It is never easy to face these decisions. But having a local team can make the process feel much more manageable for your loved ones.
About Heart to Heart Hospice of San Antonio LLC
This provider is a for-profit hospice agency that has served the area since June 2006. Being Medicare certified means they meet strict federal standards for patient care. That is a big deal. It ensures they follow specific rules for how they treat patients and their families. When you choose a certified provider, you know they are regularly checked by government experts. You should look for a team that listens to your specific needs. Every family is different. The staff here has years of experience helping people navigate the complexities of hospice. They understand the local health system in San Antonio. This helps them coordinate care quickly when you need it most. They are committed to providing steady support throughout the entire journey.
Quality Care Rating
Understanding Hospice Care in San Antonio
San Antonio has many hospice choices, but finding the right fit takes time. Hospice care is not just about medical help. It is about supporting the whole person. Many agencies in Bexar County provide care in your own home, a nursing facility, or a dedicated hospice house. The goal is always to keep the patient comfortable and surrounded by family. You might think hospice is only for the very last days. But starting sooner can help manage pain and stress much better. The thing is, many families wait too long to call. This can limit the support they get. Look for a team that responds to your calls at any hour. Reliable communication is the foundation of good hospice care. You deserve to feel heard and supported every single step of the way.
What to Ask When Choosing a Hospice Provider
Choosing a partner for end-of-life care is a major decision. You should feel comfortable asking direct questions before you sign any paperwork. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home if a crisis happens at night. Second, ask how they handle pain management and medication changes. You want to know they have a clear plan. Third, ask what kind of emotional and spiritual support they provide to the family. Finally, check if they offer volunteers for extra companionship. Don't be afraid to ask for clarity on these points. The right agency will be happy to explain their process. They want you to feel confident in the care your loved one receives. Your peace of mind matters most here.
Preserve Your Family's History
Your loved one's stories are a precious gift. Capture their memories and wisdom to share with future generations during this important time.
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Starting Difficult Conversations: A Guide for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.