HospiceScout

EXCELACARE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
6800 PARK TEN BLVD STE 270 W
SAN ANTONIO, TX 78213
Ownership Type
For-Profit
Medicare Certified Since
January 28, 2011

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for EXCELACARE HOSPICE
RoleStaff Count
Registered Nurses (RN)17
Licensed Practical Nurses (LPN)3
Physicians4
Volunteers21

51

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what EXCELACARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how EXCELACARE HOSPICE compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

165

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.4%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits60.2%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.6%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.8%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.9%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,346 · 35th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life46.9%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia25%
  • Heart and circulatory disease17%
  • Lung and respiratory disease17%
  • Stroke5%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Interim Hospice of Permian Basin in San Antonio

Interim Hospice of Permian Basin serves families in San Antonio, Texas, from their office on Park Ten Boulevard. They provide comfort-focused care for patients facing life-limiting illnesses. The team focuses on managing pain and supporting the emotional needs of both the patient and their loved ones. Hospice is about making every day count. It is a specialized form of care designed to improve quality of life when a cure is no longer the goal. The staff works closely with families to ensure patients remain comfortable in their own homes or care facilities. Choosing a provider is a big step for any family. This team has been certified to provide these services since 2011. They bring years of experience to the Bexar County community. Their goal is always to provide dignity and peace during a difficult time.

About Interim Hospice of Permian Basin

This provider operates as a for-profit organization. They have been Medicare certified since January 2011. That means they have met strict federal standards for care over the last decade. Being a for-profit hospice means they operate under a specific business model, but they still must follow the same rules as all Medicare-certified programs. Families should look at how these providers manage their daily care teams. You want a group that communicates well and shows up on time. The thing is, hospice care is a partnership. You are the expert on your loved one, and they are the experts in symptom relief. Since they have been in the system for over 13 years, they have a deep history of serving the region. It is always wise to ask how their specific team handles night calls or weekend emergencies. Knowing who will walk through your door is vital.

Quality Performance Snapshot

Interim Hospice of Permian Basin holds a 5/5 overall rating from CMS. Their Quality of Care score is also a perfect 5/5, which shows they excel at managing patient symptoms. While their patient satisfaction score is 3/5, the high clinical marks suggest a very strong focus on medical outcomes and professional standards.

Understanding Hospice Care in San Antonio

San Antonio has many hospice choices, but not all providers are the same. The city's large healthcare network means you have options, but it can also feel overwhelming. Most hospice care happens right where the patient lives. This could be a private house, an apartment, or a nursing facility in Bexar County. The main goal is to reduce pain and help the family cope with the situation. Medicare pays for almost all hospice costs, including medications, equipment, and staff visits. That is a huge relief for many families. But you should know that you can choose any provider you like. You are not forced to pick the one your doctor suggests first. Take your time to call a few places. See who answers your questions with patience and kindness. This is a personal decision, and you deserve to feel confident in the team you invite into your home.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if there is an emergency in the middle of the night. You need to know that someone is truly available 24/7. Second, ask how they handle pain management. Every patient is different, and you want a team that adjusts care plans quickly. Third, ask how often a nurse will visit your home. Some providers visit more often than others depending on the patient's needs. And finally, ask about their volunteer services. Many families find great comfort in having a volunteer sit with their loved one. It gives the primary caregiver a chance to rest or run errands. Don't be afraid to ask these questions. A good hospice provider will be happy to give you clear, honest answers. They should treat your concerns with respect.

Preserve Your Family's Unique Story

The wisdom and memories of your loved ones are a precious gift. Capture their life stories and meaningful moments to share with future generations while you have the time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.