METHODIST HOSPICE AND FAMILY CARE
Provider Information
- Address
- 140 HEIMER ROAD STE 120B
SAN ANTONIO, TX 78232 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 1, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what METHODIST HOSPICE AND FAMILY CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how METHODIST HOSPICE AND FAMILY CARE compares to hospices nationwide.
14.6 minutes
of nurse care per routine home care day, on average
That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.6 min
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.8%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits53.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.6%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.1%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,996 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52% of patients or more. Most hospices score above 90 percent.
- Pain screening95.7%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.3%
- Bowel care for patients on opioids96%
- Visits in the last days of life52%
- All care steps completed93.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia22%
- Heart and circulatory disease24%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Methodist Hospice and Family Care
Methodist Hospice and Family Care serves patients in San Antonio, Texas. This provider offers end-of-life care services from their office on Heimer Road. They have earned accreditation from the Joint Commission. This group focuses on providing care for people who need support during a terminal illness.
About METHODIST HOSPICE AND FAMILY CARE
This provider operates as a for-profit hospice and has been certified by Medicare since 2011. The Joint Commission accreditation means they meet high standards for safety and patient care. This group uses a team of 17 employees to manage their daily operations. This team includes six registered nurses and one licensed practical nurse who handle medical needs. They do not currently use volunteers in their care delivery model. Families should know that accreditation shows a commitment to these specific quality goals. It confirms that an outside group checked their work to ensure it meets strict national rules. You can feel better knowing they passed these regular reviews. This gives families a clear picture of how the agency manages its medical staff and patient support systems every single day.
Quality Performance
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio helps families manage symptoms and comfort at home. Providers here follow federal rules to ensure patients get the right medicine and support. The team at Methodist Hospice and Family Care consists of six registered nurses and one licensed practical nurse. These professionals work together to address pain and emotional needs for those under their care. Having a dedicated medical team makes a difference. They focus on the patient instead of the disease. Most local hospice services allow families to remain in their own homes while receiving this specialized help. It is a local resource designed to provide peace of mind during a difficult season. You should reach out to them directly to see how their specific team can assist your family members with daily care needs in the Bexar County area.
What to Ask When Choosing a Hospice Provider
Choosing the right care team is a big decision. Start by asking how many nurses will be assigned to your loved one. You should also ask how they handle emergency calls during the night or on weekends. It is wise to ask how they support family members with grief. Do they have a plan for when things change quickly? Ask them to explain their process for updating the care plan. You want to know that the team will keep you informed at every step. Clear communication helps reduce stress for everyone involved. Make sure you understand the role of each staff member on the team. Ask them how they coordinate with your primary doctor to keep all medical records in one place.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. Start recording those memories today to create a lasting gift for your children and grandchildren.
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Helpful Guides for Families
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.