METHODIST HOSPICE AND FAMILY CARE
Provider Information
- Address
- 140 HEIMER ROAD STE 120B
SAN ANTONIO, TX 78232 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 1, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what METHODIST HOSPICE AND FAMILY CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how METHODIST HOSPICE AND FAMILY CARE compares to hospices nationwide.
14.6 minutes
of nurse care per routine home care day, on average
That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.6 min
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.8%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits53.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.6%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.1%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,996 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52% of patients or more. Most hospices score above 90 percent.
- Pain screening97.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.6%
- Bowel care for patients on opioids96.3%
- Visits in the last days of life52%
- All care steps completed95.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia22%
- Heart and circulatory disease24%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Methodist Hospice and Family Care
Methodist Hospice and Family Care serves families throughout the San Antonio, Texas area. This provider offers specialized end of life care to meet the needs of patients in Bexar County. They have earned the Joint Commission seal of approval. This accreditation confirms they meet high standards for safety and patient care. Choosing a team with this level of oversight gives families peace of mind. They have been serving the community since 2011. This longevity shows a clear commitment to their local mission. Their team focuses on comfort and support for every patient they serve. You can find their office on Heimer Road. They are ready to help when your family needs them most.
About Methodist Hospice and Family Care
This is a for-profit hospice provider. They have been certified by Medicare for over a decade. The Joint Commission grants accreditation only to programs that pass strict reviews. These reviewers check if the hospice follows best practices for safety and clinical outcomes. It is a sign of quality that goes beyond basic requirements. The staff includes six registered nurses and one licensed practical nurse. These nurses manage pain and symptoms for those in their care. The team works hard to keep patients comfortable at home or in a facility. This is their main goal. Families should know that this provider maintains high marks for quality of care based on federal data. They have a strong record of meeting patient needs. Their status as a freestanding agency means they focus solely on hospice services. This helps them provide specific care for every person they support.
Quality Summary
What Is Hospice Care Like in San Antonio?
Hospice care in San Antonio focuses on comfort for patients with life-limiting illnesses. Most care happens in the home where patients feel most at ease. Nurses and aides visit to manage symptoms and provide emotional support. At Methodist Hospice and Family Care, the team consists of seventeen total employees. This includes six registered nurses and one licensed practical nurse. They work together to create a plan that fits each patient. Some families choose to receive care in a facility if home care is not possible. The goal is always the same. They want to improve the quality of each day for the patient. You can expect regular visits from the staff to check on your loved one. They also provide equipment and medicines related to the illness. This helps reduce stress for the whole family. It is a team effort to ensure everyone feels supported and heard during this time.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel like a large task. You should ask clear questions to understand how they work. First, ask how quickly a nurse can arrive if there is an emergency at night or on the weekend. You need to know that help is available when symptoms change. Second, ask how they communicate with the family about changes in the patient. Good communication is a must. You should also ask how they manage pain and if they have extra support for family members who are grieving. Finally, ask if they have experience with your loved one's specific health condition. Every patient is different. The answers to these questions will help you see if they are a good fit. Take your time to get the answers you need. Your peace of mind is worth it.
Preserving Your Family Stories
Your family history is a treasure that deserves to be kept safe for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
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Understanding Hospice Levels of Care: A Family Guide
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