HOSPICE OF THE SOUTH PLAINS
Provider Information
- Address
- 4413 82ND ST SUITE 135
LUBBOCK, TX 79424 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 4, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 13 |
| Physicians | 1 |
| Volunteers | 1 |
35
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE SOUTH PLAINS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE SOUTH PLAINS compares to hospices nationwide.
6.4 minutes
of nurse care per routine home care day, on average
That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.
91
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.4 min
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.5%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.9%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,131 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life71.4%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia25%
- Heart and circulatory disease26%
- Lung and respiratory disease13%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of the South Plains
Hospice of the South Plains serves families throughout Lubbock, Texas. This provider offers end-of-life care for those who need support at home or in a facility. They have been certified by Medicare since early 2011. The team holds accreditation from the Joint Commission to ensure they meet high standards. Their focus remains on providing comfort and care for people during their final months. Finding the right support helps families focus on time spent together. This team works to keep patients comfortable in their own surroundings. They have a clear track record of service in the Lubbock area.
About Hospice of the South Plains
This provider operates as a for-profit organization. They have participated in the Medicare program for over a decade. The Joint Commission provides their accreditation. This group is an independent body that checks if health centers follow strict safety rules. They look at how a team handles medicine, patient privacy, and emergency plans. Getting this seal shows that a provider meets national quality goals. Families should look for this stamp when they compare options. It means an outside group checked their work. This provider employs 35 staff members to assist with daily needs. Their team includes 13 registered nurses and one physician. They also work with one volunteer to help with family support. Knowing these details helps you understand who will be visiting your home. You can ask for more details on how these team members work together for your loved one.
High Quality Standards
What Is Hospice Care Like in Lubbock?
Hospice care in Lubbock provides specialized support for people with limited life expectancy. The goal is to manage pain and improve quality of life. Staff members visit the patient where they live. This might be a private house or a care facility. The team is staffed with 13 registered nurses and one physician to manage health needs. They also include one volunteer to provide extra companionship for the family. These professionals create a plan based on the specific wishes of the patient. They help with medical equipment and offer guidance on symptom control. Care teams are available around the clock to answer questions. This makes it easier for families to manage changes in health. Having local experts nearby provides peace of mind. Most families find that this support makes a difficult time much easier to manage.
What to Ask When Choosing a Hospice Provider
You should feel comfortable with the team you choose. Start by asking how many nurses will be assigned to your loved one. It is good to know their response time for emergency calls at night. Ask how they handle pain management if symptoms change quickly. You might also ask if they have experience with the specific health condition of your family member. Find out how the team communicates with the primary doctor. Ask how they support family members who are also grieving. These questions help you see if their values match what your family needs. Take your time to get clear answers from the staff. You have the right to choose the best care for your situation. Do not feel rushed during this process.
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