GRAYCE ENHANCED HOSPICE CARE
Provider Information
- Address
- 6307 INDIANA AVE
LUBBOCK, TX 79413 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 14, 2021
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GRAYCE ENHANCED HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GRAYCE ENHANCED HOSPICE CARE compares to hospices nationwide.
13.7 minutes
of nurse care per routine home care day, on average
That is the 65th percentile among hospices nationally. The national median is about 12 minutes.
28
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.7 min
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits91.8%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.3%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.8%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,181 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 78.6% of patients or more. Most hospices score above 90 percent.
- Pain screening95.2%
- Breathing difficulty screening96.8%
- Treatment preferences discussed96.8%
- Beliefs and values discussed96.8%
- Visits in the last days of life78.6%
- All care steps completed88.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia43%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Grayce Enhanced Hospice Care
Grayce Enhanced Hospice Care serves families in Lubbock, Texas, from their office on Indiana Avenue. They operate as a freestanding hospice provider to offer care for those with serious illness. The agency holds accreditation from the Accreditation Commission for Health Care. This third party review confirms they meet high standards for safety and patient care. They have provided services to the community since their Medicare certification in May of 2021. Their focus remains on delivering care in the home setting for local residents. It is a for-profit organization managed locally. Choosing the right provider is a major decision for your family. Understanding their background helps you make an informed choice for your loved ones during this time. They are ready to assist you today.
About Grayce Enhanced Hospice Care
This provider operates as a for-profit hospice agency in Lubbock. They have maintained Medicare certification for several years now. Accreditation from the Accreditation Commission for Health Care serves as a mark of quality. This group sends experts to audit the agency. They check if the hospice meets all federal and state rules. It shows the team wants to do things the right way. The staff includes one registered nurse. They also work with a small team of three total employees. They do not currently have volunteers on their active roster. You should ask how this affects daily communication with your family. Understanding the team size is helpful. It tells you how much time they can spend on personal visits. Every hospice team has different ways to support a patient. You deserve to know who will be at the door.
Quality Performance
What Is Hospice Care Like in Lubbock?
Hospice care in Lubbock focuses on comfort and dignity. The goal is to manage pain and symptoms at home. Families often find that local providers offer a range of support services. This specific agency is currently staffed with one registered nurse. They manage the medical needs of patients under their care. The team works to keep the patient calm and comfortable. Sometimes people worry about the size of the care team. That is normal. A smaller team can mean you see the same nurse more often. This allows for a deeper connection between the nurse and the family. You might prefer this approach. It keeps care simple and direct. The hospice team coordinates with your doctor to ensure a smooth plan. They help you stay in the place you call home.
What to Ask When Choosing a Hospice Provider
Start by asking how the team handles an emergency at night. You need to know who answers the phone at 2:00 AM. Ask how often the nurse will visit your home. Some agencies visit more than others depending on the needs of the patient. You should also ask about the plan for managing pain. A good agency explains their process clearly. Finally, ask what happens if the patient needs to go to a hospital. This transition must be handled with care. You should feel heard by the staff. If a question makes them uncomfortable, that is a red flag. Take your time to get clear answers. Your family deserves the best support possible. Write these questions down before you call them. It helps you stay focused during the conversation.
Preserve Your Family Stories
Your loved one has a life full of memories that deserve to be kept safe for future generations to cherish.
Start Your Legacy ProjectOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.