HospiceScout

INTERIM HOSPICE OF WEST TEXAS

Provider Information

Address
3223 SOUTH LOOP 289, STE 110B
LUBBOCK, TX 79423
Ownership Type
For-Profit
Medicare Certified Since
April 12, 2007

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Hospice Care in Lubbock

Interim Hospice of West Texas provides compassionate end-of-life care for families in Lubbock and the surrounding areas. Their team focuses on comfort and dignity for patients facing life-limiting illnesses. They work to manage pain and provide emotional support during a difficult season. Whether at home or in a facility, the goal is always to improve quality of life. The team understands that every person has unique needs. They strive to meet those needs with kindness and professional skill. Choosing care in your own community matters. It means the staff is close by when you need them most. That makes a real difference for everyone involved.

About Interim Hospice of West Texas

This provider operates as a for-profit organization. They have been Medicare certified since April 12, 2007. That long history shows they have deep experience in the Lubbock area. Many families feel better knowing a provider has served the community for many years. It is a sign of stability. When you look at their profile, you see they prioritize clinical excellence. They hold a 4.5 out of 5-star rating for quality of care. This score comes from the CMS Hospice Care Index. It tracks how well they handle pain, breathing, and other symptoms. The thing is, numbers do not tell the whole story. You should always meet the team to see if they fit your family's personal values. Their office sits right on South Loop 289, making them easy to reach for local families in need of support.

Quality Performance Snapshot

Interim Hospice of West Texas earns a strong 4.5-star rating for quality of care, showing they are very effective at managing patient symptoms. While their overall rating is 4.5 stars, their patient satisfaction score is 3 out of 5. This suggests that while their clinical care is top-tier, some families desire a different experience with communication or support services.

Understanding Hospice Care in Lubbock

Hospice is not a place. It is a type of care focused on comfort rather than a cure. In Lubbock, families have several choices for this specialized support. Finding the right match is key. Some providers focus on home-based visits. Others may have stronger ties to local hospitals. The best approach is to talk about your goals early. Do you want the patient to stay at home? Is managing pain the top priority? Asking these questions helps you find the right fit. Many people wait too long to call for help. The truth is, hospice can provide support for months, not just days. Getting started early allows the team to build a real relationship with your loved one. That connection brings peace of mind to the entire family during a tough transition.

What to Ask When Choosing a Hospice Provider

Talking to a provider can feel overwhelming. Keep a list of questions handy to stay focused. First, ask how quickly they can respond to an emergency call at night. You need to know that help is just a phone call away. Second, ask how they handle pain and other symptoms like trouble breathing. A good provider will have a clear plan for these moments. Third, ask how often a nurse will visit your home. Consistency helps the patient feel safe and secure. Finally, ask what kind of support they offer for grieving family members. Most agencies have counselors, but the level of service varies. Do not be afraid to speak up. Your comfort is the most important thing during this time.

Keep Their Story Alive

Your loved one has a lifetime of wisdom and memories. We provide a simple way to capture their voice, stories, and values so future generations can know them deeply. It is a beautiful way to honor their journey.

Preserve Family Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.