HospiceScout

THREE OAKS HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
911 W LOOP 281 STE 209
LONGVIEW, TX 75604
Ownership Type
For-Profit
Medicare Certified Since
March 11, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THREE OAKS HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THREE OAKS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THREE OAKS HOSPICE compares to hospices nationwide.

10.2 minutes

of nurse care per routine home care day, on average

That is the 27th percentile among hospices nationally. The national median is about 12 minutes.

51

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.2 min

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.6%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.1%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits65.7%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.7%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.6%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.3%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.9%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,989 · 84th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.8%
  • Pain assessment100%
  • Breathing difficulty screening99.4%
  • Breathing difficulty treatment95.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.4%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life69.4%
  • All care steps completed96.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia40%
  • Heart and circulatory disease17%
  • Lung and respiratory disease11%
  • Stroke12%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Three Oaks Hospice

Three Oaks Hospice provides end of life care for families in Longview, Texas. They hold accreditation from the Accreditation Commission for Health Care. This designation shows that an outside group has checked their work against high standards. Choosing a certified provider means you can expect a certain level of care. Their office sits on West Loop 281. They serve the local Gregg County area with a team of six employees. This group includes two registered nurses who manage medical needs. They also have one volunteer to help provide support. Their team works to keep patients comfortable at home or in other settings. They focus on the physical and emotional needs of every person they serve. It is a small team but they are dedicated to their work. This hospice has been certified by Medicare since March of 2019.

About Three Oaks Hospice

Three Oaks Hospice operates as a for profit provider. This means they are a business entity that offers hospice services to the public. They have maintained Medicare certification for several years now. That is a long time in the world of home health. Accreditation from the Accreditation Commission for Health Care is a sign of quality. This group reviews hospice agencies to ensure they follow strict safety rules. They look at how the staff treats patients and how they handle medical records. When a provider earns this stamp of approval, it shows they care about the details. Families should know that this accreditation is voluntary. It means the agency goes above what the law requires to prove their value. They choose to be measured by experts. You should feel comfortable asking them about their specific processes. They are there to answer your questions and provide clarity during this time.

High Quality Standards

This provider holds the top possible mark for overall quality and care. They have achieved perfect scores on the CMS Hospice Care Index. This shows they perform at the highest level compared to other hospices in the country.

What Is Hospice Care Like in Longview?

Hospice care in Longview focuses on comfort rather than a cure. The team comes to the patient wherever they live. This could be a private house or a care facility. The staff manages symptoms like pain to help the patient stay alert. They also offer emotional support to the family members who are grieving. A team usually includes doctors, nurses, and social workers. At this specific location, the team is made up of six people. This includes two registered nurses who handle clinical duties. They also have a volunteer who adds extra support for the family. Hospice is about making every day count. The goal is to improve the quality of life for the patient. They work with you to create a plan that fits your specific needs. It is about peace and dignity. You can reach them at their Longview office to discuss how they help.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for any family. You want to pick someone who fits your needs. Start by asking how quickly a nurse can get to your home in an emergency. This is a common concern for many people. Ask how they handle pain management during the night or on weekends. You also need to know who will be the main contact person for your questions. It helps to understand how they support family members after a loss. Ask them what their specific approach is to comfort care. Do they have experience with your specific health situation? You should feel heard. Do not be afraid to ask for details. They are there to serve you. Take your time to get the answers that bring you peace of mind.

Preserve Your Family Story

Every person has a history worth saving for the future. Capture your loved one's life story and memories to share with your family for generations to come.

Start Preserving

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