HospiceScout

HEART TO HEART HOSPICE OF EAST TEXAS LLC

Provider Information

Address
100 WEST HAWKINS PKWY SUITE A
LONGVIEW, TX 75605
Ownership Type
For-Profit
Medicare Certified Since
March 12, 2008

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Longview

Heart to Heart Hospice of East Texas provides end-of-life care for patients in Longview, Texas. They focus on comfort, dignity, and quality of life for those facing a life-limiting illness. Their team serves the Gregg County area from their office on West Hawkins Parkway. Hospice is about more than just medical help. It is about supporting the whole person and their loved ones during a very hard time. The team works hard to manage pain and symptoms while honoring the wishes of each patient. Choosing the right partner for this journey is a big decision. Families in Longview rely on local providers like this to walk beside them. They offer a range of services designed to make each day as peaceful as possible. It is a dedicated approach to care that prioritizes the patient's comfort above all else. This team is ready to help when you need them most.

About Heart to Heart Hospice of East Texas LLC

This provider operates as a for-profit hospice agency. They have been certified by Medicare since March 12, 2008. That is over 15 years of service to the East Texas community. Being Medicare-certified means they meet strict federal rules for safety and care. What families should know is that this status is a baseline for quality. You should always look at how a provider performs beyond just meeting the minimum rules. Heart to Heart has built a track record of service in Gregg County over many years. They are located at 100 West Hawkins Pkwy, Suite A. If you are exploring your options, it helps to know how long they have been in the field. A long history often points to a stable team that understands local needs. They know the area well and have experience helping families like yours. You can reach their office directly at (903) 663-3310 to learn more.

High Quality Standards

This provider holds an impressive 5 out of 5 stars overall rating from Medicare. They also earned a 5 out of 5 for their quality of care based on the Hospice Care Index. Plus, they hold a 4 out of 5 star rating for patient satisfaction. These scores show they are doing a great job at meeting both medical needs and the personal wishes of their patients.

Understanding Hospice Care in Longview

Hospice care is a special way of helping people who have a terminal illness. It shifts the focus from trying to cure a disease to making the patient as comfortable as possible. In Longview, you have access to several providers, but the choice is personal. The thing is, quality can vary from one agency to another. That is why checking the star ratings is a smart first step. Most hospice care happens right where the patient lives. This could be their own home, an assisted living center, or a nursing home. The goal is to keep the patient in a familiar place surrounded by people they love. The team includes doctors, nurses, aides, and chaplains. They all work together to provide physical, emotional, and spiritual help. It is a team effort to make sure the patient stays comfortable. And remember, you can pick the provider that feels right for your family.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big step. You should feel comfortable asking tough questions before you sign anything. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask how they manage pain and other symptoms. You want to be sure they have a clear plan for your loved one. Third, ask how they support family members after a loss. Grief support is a huge part of what a good hospice offers. Finally, ask if they have experience with the specific illness your loved one is facing. It is okay to be direct. You are the advocate for your family member. A good provider will be happy to answer these questions with patience and care. Do not feel rushed to make a choice.

Keep Your Family Stories Alive

During this time, the stories of those we love become more precious than ever. Take a moment to record and preserve these memories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.