HospiceScout

PRIME CARE HOSPICE LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1115 NORTH 4TH STREET
LONGVIEW, TX 75601
Ownership Type
For-Profit
Medicare Certified Since
October 30, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PRIME CARE HOSPICE LLC
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)1
Volunteers1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PRIME CARE HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PRIME CARE HOSPICE LLC compares to hospices nationwide.

5.2 minutes

of nurse care per routine home care day, on average

That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.

110

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day5.2 min

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.5%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life82.7%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits89.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.3%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care21.9%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.9%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,932 · 65th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 41% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment96.6%
  • Breathing difficulty screening99.6%
  • Breathing difficulty treatment98.4%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.6%
  • Bowel care for patients on opioids95.3%
  • Visits in the last days of life41%
  • All care steps completed94.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia33%
  • Heart and circulatory disease18%
  • Lung and respiratory disease19%
  • Stroke4%
  • Other conditions8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Care in Longview

PRIME CARE HOSPICE LLC offers essential end-of-life support to residents in Longview, Texas. They serve families across Gregg County from their office on North 4th Street. Choosing a hospice provider is a deeply personal decision that shapes your loved one's final months. This team focuses on comfort, dignity, and managing pain during a difficult time. They understand the local community and the unique needs of families in East Texas. When you work with this provider, you get a team dedicated to keeping your loved one close to home. That is a comforting thought for many people. Their goal is to make every day count for those in their care. It is about more than just medicine; it is about providing support for the whole family as they walk this journey together.

About PRIME CARE HOSPICE LLC

PRIME CARE HOSPICE LLC is a for-profit hospice agency that has served the area since October 2018. They are Medicare certified, which means they meet specific federal standards for care and safety. That is a big deal for your peace of mind. The agency operates out of their Longview location to ensure they are accessible to the surrounding community. Medicare certification is not just a label; it requires regular checks to ensure high standards. Families should know that this provider holds a four-star rating from CMS. This reflects their commitment to quality care and patient satisfaction. They have worked to maintain these standards for several years now. When you meet with them, ask how their team coordinates care with your existing doctors. Clear communication is the foundation of any good hospice relationship. They are there to listen to your specific needs and concerns.

Quality Care Ratings

PRIME CARE HOSPICE LLC holds a 4/5 star rating overall. This score comes from both their quality of care and patient satisfaction surveys. A four-star rating shows they consistently meet high standards for helping patients feel comfortable and supported.

Understanding Hospice Care in Longview

Finding the right hospice in Gregg County can feel overwhelming. Many families do not realize that hospice is not just for the final few days of life. It is actually a benefit meant to provide support for months, not just hours. The thing is, starting care early allows the team to build a real relationship with your loved one. This helps them manage symptoms much better. In Longview, you have access to professional teams that visit your home, a nursing facility, or an assisted living center. These teams include nurses, aides, and chaplains who work together. They focus on the patient's goals rather than just treating an illness. You are in control of the care plan. It is important to remember that you can change your mind or switch providers if things are not working out. You deserve to feel confident in the support you receive.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions when interviewing a hospice agency. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Most providers offer 24/7 support, but it helps to know their specific response time. Next, ask how they handle pain management and if they have a specific philosophy for comfort. It is also wise to ask about the specific team members who will visit your home. Will you see the same nurse every week, or will it change often? Consistency really matters for someone who is sick. Finally, ask what kind of support they offer for grieving family members after the loss. Some agencies provide long-term counseling, while others offer shorter check-ins. Get these answers in writing if it helps you feel more secure. You are the best advocate for your loved one.

Preserve Your Family's Unique Story

The days you spend with your loved ones are filled with lessons and memories that deserve to last forever. Capture these stories now to keep them safe for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.