HospiceScout

ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
2904 N FOURTH STREET SUITE 102
LONGVIEW, TX 75605
Ownership Type
For-Profit
Medicare Certified Since
August 30, 2006

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS
RoleStaff Count
Registered Nurses (RN)9
Physicians1
Volunteers0

27

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS compares to hospices nationwide.

10 minutes

of nurse care per routine home care day, on average

That is the 25th percentile among hospices nationally. The national median is about 12 minutes.

70

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10 min

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.7%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits36.7%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.3%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care14.7%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,810 · 65th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 75.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life75.7%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer10%
  • Dementia32%
  • Heart and circulatory disease23%
  • Lung and respiratory disease15%
  • Stroke9%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Longview

AccentCare Hospice & Palliative Care of Texas serves the Longview area from their office on North Fourth Street. This provider offers hospice services to families throughout Gregg County. They have been certified by Medicare since 2006 to provide end of life support. The agency holds accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient safety and care quality. Choosing a local provider helps keep care close to home. Families in this region have access to this freestanding hospice team for their specialized medical and emotional needs.

About AccentCare Hospice & Palliative Care of Texas

This organization operates as a for-profit provider. They have maintained Medicare certification for nearly two decades. The agency earned accreditation from the Accreditation Commission for Health Care. This group sets high bars for how hospice programs run their daily operations. They review everything from how teams manage pain to how they support grieving families. An accredited agency shows they choose to follow these extra steps. Most families find comfort knowing an outside group checked the agency work. The team includes one physician and nine registered nurses who work together to support patients. They do not use volunteers at this location. This means the professional staff handles all aspects of daily care. You can ask their office about how this specific staffing model fits your loved one. Understanding the team structure helps you know who will visit your home. It creates a clear path for communication during a difficult time.

High Quality Standards

This provider earned top marks across the board from federal quality measures. Their performance on the Hospice Care Index shows they meet the highest standards for delivering care to patients and families.

What Is Hospice Care Like in Longview?

Hospice care in Texas focuses on comfort when a cure is no longer the goal. The team comes to where you live. This could be a private house or a care facility. They provide medical equipment and medicine to manage pain. You will see a team that includes doctors and nurses. These professionals visit on a set schedule to check on symptoms. They also help family members understand what to expect. Some agencies have social workers to help with tough conversations. This agency has twenty-seven total employees on their team. They work to keep patients comfortable in their own beds. You should ask how often a nurse will stop by your home. Consistency matters a lot. A good team makes sure you are never left guessing about the next steps. They act as a partner in your care plan. This approach allows you to focus on spending time together.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You should feel comfortable with the people entering your home. Ask these questions to get the facts you need. First, ask how the team handles pain management after business hours. You need to know who to call at night. Second, ask how they involve the family in making care decisions. You deserve to be part of the process. Third, ask how they support family members after a loss. Many agencies offer grief groups or counseling services. Last, ask about their experience with your specific health needs. Every medical situation is a bit different. Get clear answers to these questions before you sign any paperwork. You are the best judge of what your family needs. Take your time to get the right fit. A good hospice partner will answer every question with patience and care.

Preserve Your Family Stories

Your family history is a gift that should be kept safe for future generations. Capture the voices and memories of your loved ones while you can.

Learn More

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.