HospiceScout

LIFECARE HEALTH SERVICES

For-ProfitHome Health Agency

Provider Information

Address
911 W LOOP 281, SUITE 204
LONGVIEW, TX 75604
Ownership Type
For-Profit
Medicare Certified Since
September 6, 2001

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LIFECARE HEALTH SERVICES
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers5

20

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LIFECARE HEALTH SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LIFECARE HEALTH SERVICES compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

49

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.2%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits38%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care1.9%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months66.7%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.9%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$32,911 · 94th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life67.1%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer16%
  • Dementia28%
  • Heart and circulatory disease20%
  • Lung and respiratory disease17%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

LifeCare Health Services in Longview

LifeCare Health Services provides end-of-life care for patients and support for their families in Longview, Texas. They serve the Gregg County area from their office on West Loop 281. Choosing hospice is a big step for any family. You want a team that brings comfort and dignity to your loved one during this time. This provider works to manage pain and symptoms while focusing on the patient's quality of life. They offer a full range of hospice services to meet physical and emotional needs. It is about helping your family feel at peace during a difficult journey. Their team understands the local community and the specific needs of those living in East Texas. You can reach their office directly at (903) 297-9300 to learn more about their specific care plans.

About LifeCare Health Services

LifeCare Health Services has been Medicare certified since September 6, 2001. That is over two decades of experience in the hospice field. That is a long time to serve a community. They operate as a for-profit organization. This means they are responsible to stakeholders while providing care under federal guidelines. When looking at a for-profit provider, families should focus on the quality of care and staff interaction. You want to know if the nurses and aides are kind and responsive. The thing is, every hospice must follow the same Medicare rules for basic care. But the culture of the team can change your experience a lot. Ask them how they train their staff. See if their values align with what your family needs right now. They are located in Suite 204, ready to answer your questions about their specific model of care.

Quality Rating Insight

LifeCare Health Services holds an overall rating of 3.5 out of 5 stars from Medicare. Their Quality of Care rating is also 3.5 stars. This score comes from the CMS Hospice Care Index. It measures how well the provider meets federal quality standards. A 3.5-star rating shows they are meeting most of the key requirements for hospice care.

Understanding Hospice Care in Longview

Longview has several options for families facing a terminal illness. Hospice is not a place you go. It is a type of care that comes to you. Most patients get this care in their own homes. The goal is to keep your loved one comfortable and surrounded by family. The team includes nurses, doctors, social workers, and chaplains. They work together to address pain, anxiety, and spiritual needs. Medicare pays for these services when a doctor says the patient has six months or less to live. But you do not have to stop care if the patient lives longer than that. As long as the doctor says the patient is still eligible, the care continues. The important thing is to start the conversation early. Do not wait for a crisis to look for help. Getting support sooner makes the whole process much easier for everyone involved.

What to Ask When Choosing a Hospice Provider

You should feel empowered when you interview a hospice agency. Start by asking how quickly a nurse can get to your home in an emergency. You want to know there is help available 24 hours a day, seven days a week. Ask how the team handles pain management. It is vital to know that your loved one will be comfortable. Another good question is how they support the family after the patient passes away. Grief support is a standard part of hospice, but every agency does it differently. Ask how many patients each nurse sees in a day. A smaller caseload often means more time for your loved one. Lastly, ask about their experience with the specific condition your family member has. A good provider will be open and honest with you. If they seem rushed or annoyed, look for another option. You deserve clear answers and a supportive partner.

Preserve Your Family Stories

This time is hard, but it is also a chance to capture the memories and wisdom of your loved one. We can help you record their unique life story to keep for generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.