HEARTSWAY HOSPICE OF NORTHEAST TEXAS
Provider Information
LONGVIEW, TX 75605
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassionate Care in Longview
Heartsway Hospice of Northeast Texas serves families in the Longview area from their office on McCann Road. They provide specialized end-of-life care focused on comfort and quality of life. The team works to manage pain and support the emotional needs of patients. That is their main goal. They help families make the most of the time they have together. Choosing the right partner for this journey is a big decision. It is helpful to know that this provider has a long history of serving the Gregg County community. They have been helping neighbors since 1993. That kind of experience makes a real difference when you are facing a difficult time. Their mission is to provide care that respects the wishes of the patient and the family. You can count on them to be there when you need them most.
About Heartsway Hospice of Northeast Texas
Heartsway Hospice operates as a non-profit organization. This means their focus stays on patient care rather than profits. They earned their Medicare certification on June 9, 1993. That is over thirty years of service to the people of Northeast Texas. What most people do not realize is that non-profit status often means more resources go back into community programs. They have a strong reputation built on decades of steady support. When you look for a hospice, you want a team that knows the local area well. Because they are based right here in Longview, they understand the needs of local families. They have built a solid foundation of trust. And they continue to meet strict federal standards for care. You should feel good about choosing a provider with such a long track record of service. They are committed to doing things the right way.
Top-Tier Quality Ratings
Understanding Hospice Care in Longview
Hospice care is about living each day as fully as possible. In Longview, you have access to teams that bring care directly to your home. This could be a private house, an assisted living center, or a nursing home. The thing is, many families wait too long to ask for help. They think hospice is only for the very final hours. But it is meant for the final months of life. It provides a team of nurses, aides, and social workers. They work together to keep the patient comfortable and pain-free. They also support the family with grief counseling and daily tasks. It is not about giving up hope. It is about shifting the focus to comfort and peace. That is a vital distinction to keep in mind. You deserve this support during a challenging season of life.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions when you interview a hospice team. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is always just a phone call away. Second, ask how they handle pain and other symptoms that might cause distress. You want a team that is proactive, not just reactive. Third, ask what kind of support they offer to the family members after a loss. Grief is hard, and you should not have to walk through it alone. Finally, ask if they have experience with your specific health needs. Every family situation is unique, and you want a team that fits your life. Do not be afraid to be direct. The right hospice provider will be happy to answer these questions for you.
Preserving Your Family's Story
During this time, the memories and stories of your loved ones are more precious than ever. We offer tools to help you capture these experiences so they can be shared for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.