HEART N SOUL HOSPICE MEMPHIS LLC
Provider Information
MEMPHIS, TN 38157
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassionate Care in Memphis
HEART N SOUL HOSPICE MEMPHIS LLC serves the Memphis area with end-of-life care. They operate out of their office at 1255 Lynnfield Road. Hospice is about much more than just medicine. It is about supporting your loved one during their final journey. The team focuses on comfort and dignity for every person they serve. They help manage symptoms so your family can focus on spending quality time together. That is the true goal of hospice care. Whether at home or in a facility, having a dedicated support team makes a world of difference. It brings peace of mind to many families in Shelby County. When you choose a provider, you are choosing a partner for a very sensitive time. This group is one of the options available to you in this part of Tennessee. They aim to provide support that respects the wishes of the patient and the needs of their family members.
About HEART N SOUL HOSPICE MEMPHIS LLC
This hospice is a for-profit organization. They received their official Medicare certification on May 28, 2025. Being Medicare certified means they meet federal standards for care and safety. That is a big deal for families looking for reliable support. Since they are a newer provider, they have not yet built up a long history of public performance data. You might wonder what that means for you. It means you should ask plenty of questions during your first meeting. Ask about their staff-to-patient ratio and how they handle emergencies after hours. A good hospice team will be happy to explain how they work. They should be clear about their care plan and how they involve family members. You have every right to ask for a tour or a meeting with their clinical lead. Do not feel shy about asking for details. You deserve to feel confident in the care your loved one receives.
Understanding Hospice Care in MEMPHIS
Memphis has a wide range of hospice options. Families in Shelby County have access to both non-profit and for-profit groups. The thing is, all Medicare-certified hospices must follow the same basic rules. They must provide nursing care, medical equipment, and emotional support. But the culture and communication style can vary quite a bit between agencies. Some focus on large-scale operations. Others keep things small and local. You should look for a team that fits your family's personality. Do you prefer a team that calls every day? Or do you want someone who is there only when you really need them? These are important differences. Always check if the agency has experience with your loved one’s specific diagnosis. Not every hospice handles complex medical needs in the same way. Take your time to compare your options. You are allowed to interview more than one provider before you make a final choice.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a big decision. Here are a few questions to help you get started:
- How quickly can a nurse get to our home if we have an urgent problem?
- What specific training does your team have for my loved one's condition?
- How do you support family caregivers when they feel tired or overwhelmed?
- Can you provide a list of local references or families you have helped?
These questions help you see if a provider is a good match. The answers will tell you a lot about their values. A good hospice will never rush you through these questions. They should listen carefully to your fears and concerns. If they seem distracted, keep looking. You need a team that feels like a partner. Trust your gut feeling after you talk to them. It is usually right.
Preserve Your Family's Story
Your loved one has a lifetime of stories, wisdom, and memories. Saving these precious moments can provide comfort to your entire family. Start capturing your family's unique history today.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.