HEART N SOUL HOSPICE MEMPHIS LLC
Provider Information
- Address
- 1255 LYNNFIELD ROAD, SUITE 258
MEMPHIS, TN 38157 - Medicare Certified Since
- May 28, 2025
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 2 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART N SOUL HOSPICE MEMPHIS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2025.
About HEART N SOUL HOSPICE MEMPHIS LLC
HEART N SOUL HOSPICE MEMPHIS LLC operates as a freestanding hospice provider in Memphis, Tennessee. They serve the local community from their office on Lynnfield Road. The agency received its official Medicare certification on May 28, 2025. Families in Shelby County can reach their team directly at (615) 835-3822 to discuss care options. This provider focuses on end of life support for those in the region. They maintain a lean staff to handle patient needs. It is a new provider in the state system. You should call them to see if their specific services meet your current medical requirements. Every hospice agency must follow federal rules to keep their certification active. That ensures a baseline level of care for every patient they admit.
Provider Details
This agency functions as a freestanding hospice. That means it is not part of a larger hospital system. Their team includes four total employees. This group features two registered nurses who provide direct medical oversight for patients. They also work with two volunteers to support the needs of families. Medicare certification acts as a formal stamp of approval for hospice agencies. It confirms the provider meets safety and care standards set by the government. Since they started in 2025, they are a fresh addition to the local medical scene. You can think of Medicare certification as the floor for quality. It does not mean every agency is the same. Agencies vary in how they deliver care to your loved ones. Always ask about their specific experience in managing the symptoms that matter most to your family.
Quality Ratings
What Is Hospice Care Like in MEMPHIS?
Hospice care in Memphis focuses on comfort rather than a cure. It brings medical experts into your home to manage pain and symptoms. Teams typically include doctors, nurses, and social workers. At HEART N SOUL HOSPICE MEMPHIS LLC, the staff consists of two registered nurses and two volunteers. These professionals coordinate with your primary doctor to create a plan that fits your goals. They provide equipment and medicine for symptom relief. You also get access to emotional support for the whole family. The goal is to improve the quality of each day. Local agencies in Tennessee follow state and federal laws to ensure safety. You can expect regular visits from the nursing staff. They monitor changes in health and adjust the care plan as needed. That keeps the focus on the comfort of your loved one at all times.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice requires clear answers. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how they handle pain management at night or on weekends. It matters if they have staff available around the clock. Ask how often the nurse will visit the patient. You need to know if they provide support for family members who are grieving. Ask how they coordinate with the patient's regular doctor. It is useful to know if they have experience with specific conditions like heart disease or dementia. Make sure they explain their volunteer program and how those volunteers help. Finally, ask what happens if your needs change suddenly. A good provider will give you direct answers. They should never make you feel rushed or pressured during this process.
Keep Family Stories Alive
Preserving your loved one's history provides comfort for generations to come. Start recording those special memories today.
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Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.