HospiceScout

HEART N SOUL HOSPICE MEMPHIS LLC

For-ProfitFreestanding Hospice

Provider Information

Address
1255 LYNNFIELD ROAD, SUITE 258
MEMPHIS, TN 38157
Ownership Type
For-Profit
Medicare Certified Since
May 28, 2025

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART N SOUL HOSPICE MEMPHIS LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers2

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART N SOUL HOSPICE MEMPHIS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2025.

Heart N Soul Hospice Memphis LLC

Heart N Soul Hospice Memphis LLC provides hospice care services in Memphis, Tennessee. This freestanding hospice team helps patients and families manage end of life care at home or in residential settings. They became Medicare certified in May of 2025. The provider operates out of an office on Lynnfield Road in the 38157 zip code. Their team includes two registered nurses and two volunteers who assist with patient needs. They focus on comfort and support during a difficult time. Choosing the right care is a big decision for any family. This provider is a for-profit organization serving the local Shelby County area. They aim to provide consistent care for those who need it most.

About HEART N SOUL HOSPICE MEMPHIS LLC

Heart N Soul Hospice Memphis LLC is a for-profit hospice provider. They received their official Medicare certification in late May of 2025. This certification allows them to serve patients who use Medicare insurance for their hospice benefits. It also means they must follow specific federal safety and quality rules. Being a smaller team with four total employees, they offer focused care to the patients they serve. Families should know that hospice care is about more than just medical tasks. It includes emotional and spiritual support for everyone involved. You can look up their latest performance reports through federal databases as they become available. Keep in mind that new providers often work hard to establish their reputation in the community. Ask them about their specific experience with your loved one's condition during your first meeting.

Quality Ratings

Official quality ratings for this provider are not yet available from Medicare. Because they were certified in 2025, they have not yet gone through the full cycle of patient surveys and clinical data reporting.

What Is Hospice Care Like in MEMPHIS?

Hospice care in Memphis works by bringing a team of experts to your home or current residence. The goal is to focus on comfort rather than a cure. In this specific agency, the staff includes two registered nurses and two volunteers. These nurses handle the clinical needs of the patient. The volunteers spend time offering companionship and support to the family. Having a small team can mean more personal attention for your loved one. Most hospice agencies in the area work with local doctors to create a plan that fits your life. They provide equipment, medicine, and support for the family members too. It is a team effort. You should feel free to ask how they coordinate their care with your primary doctor. They must answer your questions clearly and honestly. This helps you know what to expect each day.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal choice that requires careful thought. You should ask questions that help you understand how they work. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how the staff will help your family manage the physical symptoms of your loved one. It is also good to ask how their volunteers are trained to provide support. Ask them to explain their communication process so you know who to call with concerns. You should also find out what happens if the needs of the patient change suddenly. Does the agency have a plan to increase care if things get difficult? Finally, ask for a clear list of what services they provide directly and what services they hire others to do. Clarity is key.

Keep Family Memories Alive

Your family history is a gift that should be saved for future generations. We offer tools to help you record stories and preserve your loved one's legacy during this meaningful time.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.