ACCENTCARE HOSPICE AND PALLIATIVE CARE OF TENNESSE
Provider Information
- Address
- 855 RIDGE LAKE BLVD, SUITE 120
MEMPHIS, TN 38120 - Medicare Certified Since
- July 28, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE AND PALLIATIVE CARE OF TENNESSE compares to hospices nationwide.
9.3 minutes
of nurse care per routine home care day, on average
That is the 18th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.3 min
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.5%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits71.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months13.6%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,347 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 98.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia44%
- Heart and circulatory disease19%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Memphis
AccentCare Hospice and Palliative Care of Tennessee serves families in the Memphis area. They provide comfort-focused care for patients during their final months of life. Their office is located at 855 Ridge Lake Blvd, Suite 120. They are committed to helping patients live their remaining days with dignity and peace. The team works hard to support both the patient and their loved ones. They focus on managing pain and providing emotional support. You can reach their local office at (901) 795-5949 if you have questions about their services. They aim to make this difficult time easier for everyone involved. Their goal is to provide quality care in the comfort of your own home or a care facility. They are a trusted name in the Shelby County region for end-of-life support.
About AccentCare Hospice and Palliative Care of Tennessee
This provider has been Medicare certified since July 28, 2023. Medicare certification is a key sign that a hospice agency meets strict federal standards. This means they follow specific rules for patient safety and care quality. Families should know that choosing a certified provider ensures the agency is held to high standards by government reviews. AccentCare is part of a larger network that brings resources to local communities. Their team includes doctors, nurses, and aides who work together. They focus on meeting the unique needs of each patient. Families often look for providers with a strong history of care. This agency is a newer choice in the Memphis area, yet they are already showing strong results. When you meet with them, ask how they can support your specific family situation. They are there to listen to your needs and address your concerns.
Quality Care Rating
Understanding Hospice Care in Memphis
Hospice care is a special way to support people with a limited life expectancy. It is not about giving up on life. It is about making sure the end of life is as comfortable as possible. In Memphis, families have several options for end-of-life support. Hospice care usually happens wherever the patient calls home. This could be a private house, an apartment, or a nursing facility. The care team visits the patient on a regular schedule. They also provide support for family members who are grieving. Hospice focuses on the whole person. They look at physical pain, mental health, and spiritual needs. Many families in Shelby County find that getting help early makes a big difference. It allows everyone to focus on spending quality time together. You do not have to walk this path alone. There are professionals ready to walk with you every step of the way.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice care is a big decision for your family. Do not be afraid to ask questions. You need to feel confident in the team you choose. Here are a few things you should ask during your first meeting:
- How quickly can a nurse or doctor get to our home if an emergency happens?
- How does your team help manage pain and other difficult symptoms?
- What kind of support do you offer to family members who are helping with care?
- How often will staff members visit the patient, and who will be the main contact?
Taking the time to ask these questions will help you understand how they work. You need to find a partner who fits your values and your family needs. Trust your gut feeling when you talk to them. A good hospice team will be patient and kind as they answer your questions.
Preserve Your Family Stories
This time is precious for your family. Sharing stories and memories helps keep a legacy alive for future generations. We can help you record these special moments today.
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Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.