CROSSROADS HOSPICE OF TENNESSE
Provider Information
MEMPHIS, TN 38134
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Serving Families in Memphis
Crossroads Hospice of Tennessee provides compassionate end-of-life care to families in the Memphis area. Based at 1669 Shelby Oaks Drive, this team supports patients and their loved ones during difficult times. They focus on comfort, dignity, and quality of life when it matters most. Hospice care is not just about medical support. It is about making sure patients feel heard and cared for in their own homes or care facilities. The team works hard to manage pain and provide emotional support for the whole family unit. That is the heart of what they do every day in Shelby County.
About Crossroads Hospice of Tennessee
This provider has been Medicare certified since May 22, 1998. That represents over two decades of experience helping neighbors in Tennessee. As a for-profit organization, they operate under specific federal guidelines for hospice care. Families should know that Medicare certification means they meet strict standards for patient safety and care quality. Being in business for this long shows a steady commitment to the community. You can reach their office directly at (901) 382-9292 to ask about their specific programs. Choosing a provider is a major decision. It is helpful to know they have been part of the local healthcare landscape for such a long time.
Quality Ratings Overview
Understanding Hospice Care in Memphis
Memphis has several options for hospice care, and the right choice depends on your family's specific needs. Hospice is a benefit covered by Medicare that focuses on comfort rather than a cure. The team comes to you. They bring nurses, social workers, and chaplains to the patient's bedside. The goal is to keep the patient pain-free and surrounded by loved ones. Most people don't realize that hospice can start sooner than the very last days. Getting support early allows the team to build a real relationship with the patient. It makes the whole journey much smoother for everyone involved. You deserve a team that listens to your concerns and acts with kindness.
What to Ask When Choosing a Hospice Provider
You have the right to pick the hospice team that feels best for your family. Start by asking how quickly a nurse can get to your home if an emergency happens at night. It is also smart to ask how they handle pain and symptoms on the weekends. You should feel comfortable with the staff. Ask if you will have the same nurse visiting regularly. Consistency helps build trust during a very stressful time. Finally, ask what their plan is for helping the family after a loss. Good hospice care does not end the moment a patient passes away. It continues to support those left behind as they begin to heal.
Preserve Your Family's Story
Your loved one has a lifetime of wisdom and memories to share. Capture these precious stories today to keep them safe for future generations to enjoy.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.