COMPASSUS-MEMPHIS
Provider Information
- Address
- 1755 LYNNFIELD ROAD, SUITE 108
MEMPHIS, TN 38119 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 6, 2000
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 1 |
| Volunteers | 3 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSUS-MEMPHIS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSUS-MEMPHIS compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
59
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.1%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.4%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.4%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,195 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.5%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.2%
- Visits in the last days of life68.6%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia39%
- Heart and circulatory disease8%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassus-Memphis Hospice Services
Compassus-Memphis serves families throughout the Memphis, Tennessee area from their location on Lynnfield Road. They provide specialized end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a care team is a deeply personal decision that shapes the final months of a loved one's journey. This team works within Shelby County to bring medical, emotional, and spiritual support directly to the patient's home or care facility. It is all about helping families focus on time spent together rather than medical logistics. You deserve a partner that understands the local landscape and the specific needs of this community. When things get difficult, having a local team nearby can make a world of difference. They are ready to step in and offer support when you need it most.
About Compassus-Memphis
Compassus-Memphis operates as a for-profit hospice provider. They have been Medicare-certified since November 6, 2000, which means they have over two decades of experience serving the Memphis area. Experience matters, but you should always look at the current quality of care. Their most recent data shows an overall quality rating of 4.5 out of 5 stars. That is a strong score. It tells us they are doing a great job with clinical care and patient outcomes. However, it is also important to look at how patients feel about their care. Their patient satisfaction rating currently sits at 2 out of 5 stars. This gap between clinical care and family experience is something to consider. Every family has a unique story, and your experience might be different. Talk to them about how they handle communication and family support to see if they are the right fit for your specific needs.
Quality Performance Insight
Understanding Hospice Care in Memphis
Hospice is not a place you go to give up. It is a way to get the very best care possible when a cure is no longer the goal. In Memphis, families have several options for hospice providers, but the quality of care can vary quite a bit. You want a team that knows how to manage pain and symptoms while keeping your loved one alert and comfortable. The goal is to improve the quality of every single day. Most hospice care happens right where you live, whether that is a house, an apartment, or an assisted living facility. You should never feel like you are doing this alone. The right provider becomes an extension of your family during a very hard time. They handle the equipment, the medications, and the heavy lifting. That allows you to just be a son, daughter, or spouse again.
What to Ask When Choosing a Hospice Provider
Asking the right questions will help you find the best match. First, ask how quickly they can get a nurse to your home in the middle of the night. You need to know that help is available 24/7, every single day. Second, ask what their plan is for pain management. You deserve a clear answer on how they will keep your loved one comfortable. Third, ask how they support the family emotionally. Do they have chaplains or counselors who visit regularly? Finally, ask about their experience with your loved one's specific diagnosis. Some teams have deeper knowledge in certain areas than others. Do not be afraid to ask for clarity. You are the advocate for your family member. A good provider will welcome these questions and answer them with patience and honesty. If you feel rushed, that is a red flag to watch out for.
Preserve Your Family's History
The stories and memories you share today are a gift for the future. We offer tools to help you capture these moments easily during this important time.
Start Preserving MemoriesOther Hospice Providers Nearby
CROSSROADS HOSPICE OF TENNESSE
HEART N SOUL HOSPICE MEMPHIS LLC
METHODIST ALLIANCE HOSPICE
ACCENTCARE HOSPICE AND PALLIATIVE CARE OF TENNESSE
CARIS HEALTHCARE
AMEDISYS HOSPICE, AN ADVENTA COMPANY
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.