COMPASSUS-MEMPHIS
Provider Information
MEMPHIS, TN 38119
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassus-Memphis Hospice Services
Compassus-Memphis serves families throughout the Memphis, Tennessee area from their location on Lynnfield Road. They provide specialized end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a care team is a deeply personal decision that shapes the final months of a loved one's journey. This team works within Shelby County to bring medical, emotional, and spiritual support directly to the patient's home or care facility. It is all about helping families focus on time spent together rather than medical logistics. You deserve a partner that understands the local landscape and the specific needs of this community. When things get difficult, having a local team nearby can make a world of difference. They are ready to step in and offer support when you need it most.
About Compassus-Memphis
Compassus-Memphis operates as a for-profit hospice provider. They have been Medicare-certified since November 6, 2000, which means they have over two decades of experience serving the Memphis area. Experience matters, but you should always look at the current quality of care. Their most recent data shows an overall quality rating of 4.5 out of 5 stars. That is a strong score. It tells us they are doing a great job with clinical care and patient outcomes. However, it is also important to look at how patients feel about their care. Their patient satisfaction rating currently sits at 2 out of 5 stars. This gap between clinical care and family experience is something to consider. Every family has a unique story, and your experience might be different. Talk to them about how they handle communication and family support to see if they are the right fit for your specific needs.
Quality Performance Insight
Understanding Hospice Care in Memphis
Hospice is not a place you go to give up. It is a way to get the very best care possible when a cure is no longer the goal. In Memphis, families have several options for hospice providers, but the quality of care can vary quite a bit. You want a team that knows how to manage pain and symptoms while keeping your loved one alert and comfortable. The goal is to improve the quality of every single day. Most hospice care happens right where you live, whether that is a house, an apartment, or an assisted living facility. You should never feel like you are doing this alone. The right provider becomes an extension of your family during a very hard time. They handle the equipment, the medications, and the heavy lifting. That allows you to just be a son, daughter, or spouse again.
What to Ask When Choosing a Hospice Provider
Asking the right questions will help you find the best match. First, ask how quickly they can get a nurse to your home in the middle of the night. You need to know that help is available 24/7, every single day. Second, ask what their plan is for pain management. You deserve a clear answer on how they will keep your loved one comfortable. Third, ask how they support the family emotionally. Do they have chaplains or counselors who visit regularly? Finally, ask about their experience with your loved one's specific diagnosis. Some teams have deeper knowledge in certain areas than others. Do not be afraid to ask for clarity. You are the advocate for your family member. A good provider will welcome these questions and answer them with patience and honesty. If you feel rushed, that is a red flag to watch out for.
Preserve Your Family's History
The stories and memories you share today are a gift for the future. We offer tools to help you capture these moments easily during this important time.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.