HospiceScout

GENTIVA I

Provider Information

Address
3855 OCOEE ST., STE. 200
CLEVELAND, TN 37312
Ownership Type
For-Profit
Medicare Certified Since
January 4, 2017

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Gentiva I in Cleveland

Gentiva I serves families in Cleveland, Tennessee, and the surrounding Bradley County area. They provide specialized hospice care designed to support patients during their final stages of life. Their team focuses on comfort, dignity, and quality of life for every person they serve. Whether you need help managing symptoms or emotional support for your loved ones, they are there to help. Choosing a local provider often makes a big difference in how quickly care can start. The office is easy to find on Ocoee Street. They have been a part of the local healthcare landscape for several years now. When you choose a provider close to home, your care team is usually more connected to local resources. This can make the entire process feel a bit smoother for your family. It is a big decision, but having a local team can really help reduce stress when you need support the most.

About GENTIVA I

GENTIVA I is a for-profit hospice provider that has been Medicare certified since January 4, 2017. Being certified means they meet strict federal standards for the care they provide to patients. Many families feel better knowing a provider has passed these regular government checks. They operate out of their office at 3855 Ocoee St., Ste. 200. That is a solid track record of serving the Cleveland community. The thing is, for-profit status just describes their business model, not the quality of the care. What matters most is how they treat your family members every single day. They have maintained a strong presence in Bradley County for years. You should feel free to ask them how they handle weekend care or what their response time is for urgent needs. Getting these answers early can help you feel much more confident in your final choice for your loved one.

Exceptional Quality Ratings

GENTIVA I holds a perfect 5/5 overall rating and a 5/5 quality of care rating from Medicare. These scores are based on the Hospice Care Index, which measures how well a provider manages patient needs. A top score like this shows they meet high standards for pain control and family support.

Understanding Hospice Care in CLEVELAND

Hospice is not about giving up hope. It is about choosing a different kind of care that focuses on comfort instead of a cure. In Cleveland, many families rely on hospice to help their loved ones stay at home as long as possible. The care team usually includes doctors, nurses, social workers, and volunteers who visit you where you live. They work together to manage pain and help with the day-to-day things that become hard to handle. That said, it is important to know that you do not need to wait until the very end to ask for help. Many people get the most benefit when they start hospice care early. This allows the team to build a real relationship with your family. It also helps the patient feel more secure and comfortable. Cleveland has several quality options, but finding a team that fits your family's personal values is the most important step.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice provider before you sign up for care. It is a good idea to ask how they handle pain management at night or on weekends. You should also ask how often a nurse will visit your home. Another great question is how they support family members who are grieving. Do they offer counseling or support groups? You might want to ask what happens if your loved one needs to go to the hospital. Every provider has different rules for this. The thing is, there are no wrong questions when you are trying to find the best care for your family. Write these down before you call or visit. It can be hard to remember everything when you are stressed. Having a list keeps you focused on what really matters for your loved one's comfort and peace of mind.

Preserve Your Family's Story

During this time, the memories and stories of your loved ones are more precious than ever. We can help you capture these moments to keep them safe for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.