GENTIVA II
Provider Information
- Address
- 2127 MEMORIAL BLVD
SPRINGFIELD, TN 37172 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 30, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 2 |
29
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA II reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA II compares to hospices nationwide.
12.6 minutes
of nurse care per routine home care day, on average
That is the 54th percentile among hospices nationally. The national median is about 12 minutes.
16
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.6 min
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.1%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.8%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.9%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,658 · 32nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life61.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia21%
- Heart and circulatory disease33%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About GENTIVA II
GENTIVA II provides hospice care in Springfield, Tennessee. This freestanding hospice center serves families in Robertson County. They have been helping neighbors since 1994. They hold accreditation from CHAP, which proves they meet high standards for safety and care. It is a for-profit provider that focuses on keeping patients comfortable. Choosing the right support is a big decision. We want to help you feel good about your choice. Their team works hard to offer comfort when it matters most.
Provider Details
GENTIVA II is a for-profit hospice agency. They have been certified by Medicare for thirty years. That shows they have a long history of serving the public. The CHAP accreditation is a mark of excellence. It means an outside group checked their work to ensure they follow strict rules for quality and patient safety. That is a big deal for families. You want to know that the people coming into your home are trained well. They have a team of 29 employees. This includes 10 registered nurses and 2 licensed practical nurses. Those nurses are the backbone of the daily care they provide. And they are ready to help you manage pain and stress at home.
Top Quality Care
Hospice Care in Springfield
Finding local care can feel like a heavy task. You need a team that knows the Springfield area well. GENTIVA II has a local staff of 29 people who are ready to support your family. Having nurses nearby is helpful when symptoms change fast. What most people do not realize is that hospice is about more than just medicine. It is about making sure your loved one feels heard and safe every single day. The team includes skilled nurses who visit you at home. They coordinate with your doctor to make sure your plan of care is always up to date. You do not have to walk this path alone. Having a local team makes a real difference in how quickly they can respond to your needs. It gives you peace of mind during a hard time.
What to Ask Providers
You should feel confident before you sign any paperwork. Start by asking how often a nurse will visit your home. You need to know who to call if you have a concern at night. Ask how they handle pain management for their patients. It is also good to ask how they help family members cope with the stress of caregiving. Do they offer volunteers or support for the family after a loss? These are simple questions. But they tell you a lot about how a provider treats the people they serve. Write down the answers so you can compare your options later. Do not feel rushed to make a choice. Take your time to find the right fit for your loved one.
Keep Your Family Stories Alive
This time is hard, but your family history is a gift that should be saved for the future. Record your favorite memories and stories to share with your loved ones for years to come.
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Helpful Guides for Families
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
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