GENTIVA II
Provider Information
SPRINGFIELD, TN 37172
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassionate Care in Springfield
GENTIVA II serves families in Springfield, Tennessee, from their office on Memorial Boulevard. This team offers hospice care to help patients live with comfort and dignity. They focus on pain relief and emotional support for both the patient and their loved ones. When a loved one reaches the final stage of life, having a local team nearby makes a huge difference. This provider brings professional care right to your door in Robertson County. They want to ensure that every patient feels heard, seen, and cared for during their journey. It is a local resource dedicated to managing symptoms and keeping patients comfortable at home. Choosing the right partner for this time is a big step for any family. GENTIVA II is ready to walk that path with you and your family right here in our community.
About GENTIVA II
GENTIVA II operates as a for-profit hospice provider. They have been certified by Medicare since June 30, 1994. That is over 30 years of experience serving the community. What does for-profit mean for you? It simply describes the business structure of the agency. The important part is that they follow strict federal rules to keep their certification. These rules ensure that all patients get a baseline level of high-quality care. Families should know that this provider has a long history in the Springfield area. You can trust that they understand the local healthcare landscape well. They have seen many changes in medicine over three decades. But their core goal remains the same: helping people stay comfortable. That is the thing that matters most when you are picking a hospice team. You want a partner with deep roots and a clear track record.
Quality of Care
Understanding Hospice Care in Springfield
Hospice is not about giving up. It is about choosing a different kind of care. In Springfield, hospice teams work to improve the quality of life for those with a terminal illness. They use a team approach. This includes nurses, doctors, aides, and chaplains. They all visit the patient wherever they call home. That might be a private house or an assisted living facility. The goal is to manage pain and other symptoms so the patient can enjoy their final days. Many families wait too long to call for help. They think hospice is only for the very last few hours. But the truth is, you can get help for months if the patient qualifies. Starting early lets the team build a real bond with the patient. That makes the whole experience much smoother for everyone involved. It turns a scary time into something manageable.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal choice. You need to feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. You also want to know how the team handles pain medication after hours. If your loved one has a crisis at 2 a.m., who answers the phone? Another good question is about the types of support they offer for grieving family members. Do they have counselors or volunteers who can help? Also, ask how they keep the primary doctor in the loop. You want a team that talks to your regular physician often. Communication is key to good care. Don't be afraid to ask these questions during your first meeting. A good hospice agency will be happy to answer them clearly. They should make you feel at ease from the very start.
Preserve Your Family's Story
Every life is full of stories that deserve to be remembered. Recording these memories is a beautiful way to honor your loved one and keep their spirit alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.