CAROLINA CARING
Provider Information
- Address
- 2240 REMOUNT ROAD
GASTONIA, NC 28054 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 11, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 32 |
| Physicians | 1 |
| Volunteers | 120 |
88
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CAROLINA CARING reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CAROLINA CARING compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
129
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.6%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits57.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care17.1%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.4%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.3%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,106 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 32.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.0%
- Pain assessment98.8%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.0%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life32.7%
- All care steps completed97.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia17%
- Heart and circulatory disease16%
- Lung and respiratory disease10%
- Stroke12%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Carolina Caring in Gastonia
Carolina Caring provides hospice services to families in Gastonia, North Carolina. They operate as a non-profit organization from their location on Remount Road. This provider holds accreditation from CHAP, which shows they meet high standards for medical care. Their team works to support patients and their loved ones during a difficult time. They have served the area since 1988 under Medicare certification. Choosing a hospice provider is a major step. Families want to know that their loved ones will receive care that is both steady and kind. By focusing on quality and clear standards, this provider aims to meet those needs every single day. They are part of the local healthcare community in Gaston County. Having a local team makes a difference for people who want to stay at home while getting the medical help they need.
About Carolina Caring
Carolina Caring is a non-profit, freestanding hospice provider. They have been certified by Medicare since 1988. This long history shows they have deep roots in the region. They also carry accreditation from CHAP. This organization sends experts to check that the hospice follows strict safety and care rules. It is a voluntary process that shows a commitment to doing things the right way. Many families look for this mark of quality. The team includes 32 registered nurses and one physician. They also rely on 120 volunteers to help with daily tasks and companionship. Having so many volunteers is a strong sign of community support. These individuals provide extra eyes, ears, and hands for families. It means the staff can focus on medical needs while others provide comfort. Being non-profit often suggests a focus on the mission over profit. That is a point for families to consider when they compare different options.
Quality Overview
What Is Hospice Care Like in Gastonia?
Hospice care in Gastonia focuses on comfort and dignity for patients near the end of life. Most care happens at home, though some patients choose other settings. The goal is to manage pain and help the patient live well for as long as possible. Carolina Caring uses a large team of 88 total employees to reach these goals. This team includes nurses, doctors, and a large group of volunteers. They visit homes in Gaston County to provide medicine and emotional support. A nurse might check on a patient to adjust their medication. A volunteer might sit with a patient to read or just talk. This approach helps the whole family deal with the stress of a health crisis. Because the team is based in the area, they know the local medical system well. They work to make sure transitions between hospital and home are as smooth as they can be for the family.
What to Ask When Choosing a Hospice Provider
Families should always ask questions before picking a hospice agency. You need to know how the team handles urgent problems at night. Ask how quickly a nurse can get to your home if a crisis happens. You should also ask how they help the family members who are acting as caregivers. Do they offer respite care to give you a break? Another good question is how they manage pain and other symptoms that might arise. It helps to know if the staff is available by phone around the clock. Ask if they provide help from social workers or chaplains to support your emotional health. And finally, ask how they keep you informed about changes in your loved one's condition. Getting clear answers helps you feel more confident in your choice. You deserve to work with a team that listens to your concerns and answers them clearly.
Preserve Your Family Stories
Your loved one has a lifetime of memories that deserve to be kept safe for future generations.
Start PreservingOther Hospice Providers Nearby
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