HospiceScout

HOSPICE AND PALLIATIVE CARE OF CABARRUS COUNTY

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5003 HOSPICE LANE
KANNAPOLIS, NC 28081
Ownership Type
For-Profit
Medicare Certified Since
September 9, 1986

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE AND PALLIATIVE CARE OF CABARRUS COUNTY
RoleStaff Count
Registered Nurses (RN)46
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers72

83

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE AND PALLIATIVE CARE OF CABARRUS COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE AND PALLIATIVE CARE OF CABARRUS COUNTY compares to hospices nationwide.

12.7 minutes

of nurse care per routine home care day, on average

That is the 55th percentile among hospices nationally. The national median is about 12 minutes.

209

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.7 min

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.6%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.3%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42.5%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months24.2%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.1%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.8%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)91st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,583 · 26th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life62.7%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia17%
  • Heart and circulatory disease17%
  • Lung and respiratory disease8%
  • Stroke9%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice and Palliative Care of Cabarrus County

Hospice and Palliative Care of Cabarrus County serves families across the Kannapolis area. They provide end-of-life support focused on comfort, dignity, and peace. Their team works hard to manage pain and help patients remain in their own homes. Choosing a team in your own backyard makes a difference. It means the caregivers know the local community well. That matters when you need someone to show up quickly. They offer physical, emotional, and spiritual support to patients and their loved ones. If you are in Cabarrus County, this team is a local resource you should know about. Their goal is to ensure every day counts for the person in their care. It is about living well, right until the end. And that is exactly what every family deserves during a difficult time.

About HOSPICE AND PALLIATIVE CARE OF CABARRUS COUNTY

This provider is a for-profit hospice agency located at 5003 Hospice Lane in Kannapolis. They have been Medicare certified since September 9, 1986. That is nearly four decades of experience serving the local community. Many families look for that kind of history when choosing care. It shows they have stayed committed to the area for a very long time. Being a for-profit agency means they operate under specific business standards. But what truly matters is how they treat the people they serve. You should always check if their specific approach fits your family's needs. Do they have the right staff to help with your loved one’s unique condition? It is smart to ask them how they manage medication or after-hours calls. Their long record is a good starting point for your search. You deserve a team that listens to your concerns with care and patience.

Understanding Hospice Care in KANNAPOLIS

Finding the right hospice in Kannapolis can feel like a heavy task. The good news is that you have local options that focus on your comfort. Hospice care is not just about medical equipment or medicine. It is about surrounding the patient with a team that cares. This includes doctors, nurses, social workers, and volunteers. They all work together to support the patient and the family unit. The thing is, many families wait too long to call for help. They think hospice is only for the very last days of life. That is a common mistake. You can get support for months, not just days. Early care leads to better symptom control and less stress for everyone involved. Reach out early to see what help is available. You do not have to walk this path alone. There is a whole team ready to stand by your side.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions. Start by asking how quickly a nurse can get to your home if an emergency happens. That is a big deal. You also need to know how they handle pain and other symptoms at night or on weekends. Ask who will be part of the daily care team. Will you see the same faces often? It helps to build trust with the people coming into your home. Ask about their volunteer services and how they help with emotional or spiritual needs. It is okay to be picky. You are choosing a partner for a very personal journey. If a provider cannot answer these questions clearly, keep looking. Trust your gut. You know what your family needs better than anyone else. Keep asking until you feel at peace with your choice.

Keep Your Family Stories Alive

Your loved one's life is full of stories that deserve to be kept safe for future generations. Start preserving those memories today.

Preserve Family Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.