HospiceScout

MADISON HOME CARE AND HOSPICE

Provider Information

Address
590 MEDICAL PARK DRIVE
MARSHALL, NC 28753
Ownership Type
Non-Profit
Medicare Certified Since
June 7, 1989

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Hospice Care in Marshall

Madison Home Care and Hospice provides comfort-focused care for patients in Marshall, North Carolina. They serve families throughout Madison County by offering professional medical and emotional support during difficult seasons. Their team helps patients manage pain and improve their daily quality of life at home. That is their primary goal. Since 1989, they have been a steady presence for neighbors in need. Choosing a hospice partner is a heavy task. It helps to know that local experts are ready to walk this path with your family. They focus on dignity and comfort above all else. When your loved one needs extra care, this team is prepared to step in with kindness and skill. They understand the local community well. This makes a big difference when time is short and comfort matters most. You are not alone in this journey.

About Madison Home Care and Hospice

Madison Home Care and Hospice operates as a non-profit organization. That is important. Non-profits often reinvest their resources directly into patient services and community support. They have been Medicare certified since June 7, 1989. That is over three decades of dedicated service to this region. Longevity like that shows a deep commitment to the area. Families should know that this provider meets strict federal standards to maintain that certification. Being in business for this long means they have seen and supported many families through various health challenges. Their office is located at 590 Medical Park Drive. It is easy to reach them at (828) 649-9566 to discuss your options. They prioritize the needs of the patient and the family unit. You can trust that they have the experience to handle complex care needs with a steady hand. They are a staple in the local healthcare landscape.

Quality of Care

Madison Home Care and Hospice holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score on the Hospice Care Index. This means they perform exceptionally well compared to national standards for quality of care.

Understanding Hospice Care in Marshall

Hospice is not about giving up. It is about choosing a different kind of care. In Marshall, many families find peace by shifting the focus from curing an illness to managing comfort. This care happens wherever the patient calls home. It includes visits from nurses, aides, and social workers. They work together to keep pain away and spirits high. The thing is, most people wait too long to start these services. Starting early allows the team to build a real relationship with your loved one. That bond makes the care much more effective. Medicare pays for these services in full for eligible patients. This includes all medications and equipment related to their terminal diagnosis. You do not have to handle this alone. The goal is to make every single day count for the patient. It is about quality, not just the number of days.

What to Ask When Choosing a Hospice Provider

Choosing the right team can feel overwhelming. Start by asking clear questions to get the answers you need. First, ask how quickly a nurse can reach your home in an emergency. You need to know that help is available 24/7. Second, ask how they manage pain and other symptoms. You deserve a clear plan. Third, ask how they support the family after the patient passes. Grief support is a vital part of hospice care. Finally, ask if they provide volunteers to sit with your loved one. Sometimes, a friendly face is the best medicine. Keep a notebook handy during your calls. Write down the answers so you can compare your options later. Do not feel rushed to make a decision. Take the time to find the group that feels like the right fit for your family's specific values.

Preserve Your Family’s Story

Your loved one has a lifetime of wisdom and memories. Capturing their stories now creates a lasting treasure for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.