HospiceScout

HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPITAL

Combination Government & Non-ProfitHospital

Provider Information

Address
2416 PROFESSIONAL DRIVE
ROCKY MOUNT, NC 27804
Ownership Type
Combination Government & Non-Profit
Medicare Certified Since
October 31, 1986

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPITAL
RoleStaff Count
Registered Nurses (RN)5
Volunteers6

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPITAL reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPITAL compares to hospices nationwide.

9 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

19

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life83.7%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits61.9%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months48%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,374 · 9th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 32.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening71.5%
  • Pain assessment81.4%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.0%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.1%
  • Bowel care for patients on opioids97.4%
  • Visits in the last days of life32.2%
  • All care steps completed62.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer32%
  • Heart and circulatory disease17%
  • Lung and respiratory disease13%
  • Stroke24%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Rocky Mount

Hospice and Palliative Care of Nash General Hospit serves families in Rocky Mount, North Carolina. They offer end-of-life care focused on comfort and dignity for patients facing serious illness. This team works hard to support both the patient and their loved ones during a very difficult season. You can reach their office on Professional Drive at (252) 443-8124 to learn more about their specific services. They provide a local option for families seeking expert medical and emotional support. It is reassuring to have such a dedicated team right here in Nash County. Their goal is to manage pain and help patients live as fully as possible. That is a big deal when you are facing a health crisis. Choosing the right provider is a major step. Having a local team makes all the difference for daily visits and quick communication.

About Hospice and Palliative Care of Nash General Hospit

This provider is a combination government and non-profit organization. They have been Medicare certified since October 31, 1986. That is a very long history of service in the community. Being around for over three decades shows they have deep roots and experience. Families should know that this ownership structure often means the agency is focused on the community rather than just profit. They must meet strict federal rules to keep that Medicare certification active. The thing is, not all agencies have this long of a track record. This longevity provides a level of trust that is hard to find elsewhere. They understand the local health landscape in Rocky Mount better than most. When you look at their history, you see a commitment to stable care. It is comforting to know they have been helping neighbors for so long. They are a staple of local healthcare.

Understanding Hospice Care in Rocky Mount

Hospice care is not just about the end of life. It is about improving the quality of the life you have left. In Rocky Mount, this means having a team that visits your home or care facility regularly. They bring nurses, social workers, and volunteers to your side. Most people do not realize that hospice can start sooner than you think. You do not have to wait until the very last days to ask for help. The goal is to stop pain and manage symptoms so you can focus on family time. And that is what matters most. Many families in Nash County find that getting help early makes their journey much smoother. It takes the burden of medical tasks off your shoulders. So, you can go back to being a son, daughter, or spouse again. That is the true value of these local services.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You want to feel confident in the care your family member receives. Start by asking how quickly they can respond to an emergency call at night. You also want to know how often a nurse will visit your home. Ask them specifically about their experience with your loved one's condition. It is also smart to ask how they handle spiritual or emotional support. Do they have volunteers who can sit with the patient? Will they help you navigate the paperwork or insurance questions? These are all fair questions to ask during your first meeting. The right team will be happy to answer everything clearly. They should never rush you or make you feel like a burden. Take your time to get the answers you need before you decide on a partner.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.