HospiceScout

HOSPICE OF THE PIEDMONT INC

Non-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1801 WESTCHESTER DR
HIGH POINT, NC 27262
Ownership Type
Non-Profit
Medicare Certified Since
January 20, 1987

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF THE PIEDMONT INC
RoleStaff Count
Registered Nurses (RN)41
Physicians5

89

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE PIEDMONT INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE PIEDMONT INC compares to hospices nationwide.

14.6 minutes

of nurse care per routine home care day, on average

That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.

234

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.6 min

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.8%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42.3%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.2%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.7%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)99th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,277 · 20th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening99%
  • Pain assessment99.4%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68.8%
  • All care steps completed98.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia17%
  • Heart and circulatory disease15%
  • Lung and respiratory disease8%
  • Stroke10%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice of the Piedmont Inc

Hospice of the Piedmont Inc serves families in High Point, North Carolina. This provider offers end of life care for those in Guilford County. They have been certified by Medicare since early 1987. The team holds accreditation from CHAP. This means they meet high standards for safety and care. They focus on comfort for every patient they serve. That is their main goal.

About Hospice of the Piedmont Inc

This provider operates as a non-profit organization. Non-profit groups often put all their extra money back into patient care. They are a freestanding hospice. This means they are not part of a hospital system. The CHAP accreditation is a big deal. It shows an outside group checked their work. They look at how the team manages pain and supports the family. You can feel better knowing they meet these rules. It shows they care about doing things the right way. They have served the community for many years. That experience helps them handle hard situations with grace. Families should feel good about that history.

Quality Performance

This provider holds a 4.5 out of 5 star overall rating from Medicare. They earned a perfect 5 out of 5 score for their quality of care. That is a strong sign of excellence.

Understanding Hospice Care in High Point

Finding the right care in Guilford County can feel like a heavy task. You want a team that knows the area well. Hospice of the Piedmont Inc has 89 total employees ready to help. This group includes 41 registered nurses and 5 physicians. Having that many nurses on staff is a great benefit for families. It means someone is usually available to watch for changes in a loved one. They work together to keep patients comfortable at home. Most people want to stay in their own house during this time. A local team makes that much easier to do. They understand the local resources well.

What to Ask When Choosing a Hospice Provider

Choosing a partner for end of life care is a big decision. Do not be afraid to ask hard questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they help the family cope with grief after a loss. Third, ask what specific services their volunteers provide for patients. You should also ask how they manage pain when symptoms get worse. Make sure you feel heard by the staff during your first talk. Trust your gut feelings. If a team is kind and open, that is a good sign. You deserve clear answers.

Keep Your Family Stories Alive

Your loved one has a life full of memories and wisdom. You can save those stories today to share with your family forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.