HEALTHKEEPERZ, INC
Provider Information
- Address
- 1840 OWEN DRIVE #103
FAYETTEVILLE, NC 28304 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 12, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEALTHKEEPERZ, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEALTHKEEPERZ, INC compares to hospices nationwide.
15.1 minutes
of nurse care per routine home care day, on average
That is the 77th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.1 min
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.2%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.7%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,864 · 27th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 63.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life63.4%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia13%
- Lung and respiratory disease12%
- Other conditions41%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Fayetteville
Healthkeeperz, Inc. provides hospice services to families across Fayetteville, North Carolina. They operate out of their office on Owen Drive. This team focuses on comfort and support during a difficult time. Choosing the right hospice partner is a big decision for any family. That is why having a local team in Cumberland County matters so much. They help patients stay comfortable while honoring their personal wishes. It is about dignity and peace when it matters most. Families often feel overwhelmed, but this team is there to help guide you through the process. They work hard to ensure every patient gets the attention they deserve. You are not alone in this journey.
About HEALTHKEEPERZ, INC
Healthkeeperz, Inc. is a for-profit provider that has served the community since 1989. That is over three decades of experience in the hospice field. Medicare certified them on July 12, 1989. That long history shows a deep commitment to the Fayetteville area. Most people do not realize how much that experience counts when needs change quickly. They understand the local healthcare system inside and out. Being a for-profit entity, they maintain high standards to keep their place in the community. You should always check how a provider handles after-hours calls. Ask them about their response times during nights or weekends. It is a big deal to know help is just a phone call away. They are ready to support your loved one with care and kindness.
Exceptional Quality Ratings
Understanding Hospice Care in FAYETTEVILLE
Cumberland County has several hospice options, but finding the right fit is unique to your situation. The thing is, hospice is not just about end-of-life care. It is about making the most of every single day. A good team manages pain and symptoms so the patient can focus on family. They also offer emotional support for those left behind. Many families find comfort in knowing their loved one is in good hands. The local landscape of care is quite broad. You have choices in how you receive support, whether at home or in a facility. Start by asking about the specific services they offer. Do they have a chaplain? What about volunteers? These extra layers of care make a real difference in the quality of life for your family member.
What to Ask When Choosing a Hospice Provider
Picking a provider can feel like a heavy task. Start by asking these key questions to get the full picture. First, how quickly can a nurse get to my home if an emergency happens? Second, what steps do you take to manage difficult pain or breathing issues? Third, how does your team support my family after a loss occurs? These are simple but vital questions. The answers will tell you a lot about their culture and care style. Do not be afraid to ask for details or examples. If they are a good fit, they will answer with patience. You deserve a team that listens to your concerns. Take your time to find the right match for your family's needs. Trust your gut feeling during these talks.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories worth saving. We can help you record these precious moments so they are never forgotten.
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Understanding Medicare Hospice Benefits: A Family Guide
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10 Essential Hospice Questions for Evaluating Providers
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.