3HC
Provider Information
- Address
- 1367 WALTER REED ROAD STE 102
FAYETTEVILLE, NC 28304 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 4, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what 3HC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how 3HC compares to hospices nationwide.
13.2 minutes
of nurse care per routine home care day, on average
That is the 60th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.2 min
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.7%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits34.3%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.6%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.2%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.6%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,067 · 70th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 49.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment95.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment90.9%
- Treatment preferences discussed100%
- Beliefs and values discussed98.8%
- Visits in the last days of life49.4%
- All care steps completed95.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer36%
- Dementia16%
- Heart and circulatory disease29%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About 3HC in Fayetteville
3HC provides hospice care to families in Fayetteville, North Carolina. They operate as a freestanding hospice provider and have held Medicare certification since October 2019. The team focuses on comfort and quality of life for patients during their final months. They hold accreditation from the Accreditation Commission for Health Care. This means an outside group checked their work to ensure it meets high standards. That is a big deal for families seeking reliable care.
About 3HC
3HC operates as a non-profit organization. Non-profit hospice providers often put extra money back into patient services. They have earned a perfect score of 5 out of 5 stars from Medicare. This rating includes their quality of care based on the Hospice Care Index. Accreditation from the ACHC shows they follow strict rules for safety and support. Their team includes two registered nurses and one licensed practical nurse. These professionals work together to manage pain and daily needs. You can feel good knowing they meet such high standards in Cumberland County.
Top Quality Care
Understanding Hospice Care in Fayetteville
Finding the right hospice team in Fayetteville can feel like a heavy task. You want a team that listens to your needs and stays close by. At 3HC, the staff consists of six total employees. This small group includes two registered nurses and one licensed practical nurse. They focus on the patient and the family unit. What most people don't realize is that these nurses act as the primary eyes and ears for the doctor. They help manage symptoms so the patient stays as comfortable as possible at home. It is a very personal kind of care. The goal is always to keep the patient safe and supported throughout their journey.
What to Ask When Choosing a Hospice Provider
You should feel confident before you make a decision. Start by asking how quickly a nurse can visit your home after you call. Ask how they manage pain at night or on weekends. It is also good to ask how they support the family members who are grieving. Do they offer extra help like volunteers or social workers? You deserve clear answers to these questions. Take your time to find the right fit for your loved one. You are the best judge of what your family needs right now.
Preserve Your Family Stories
This time is about more than medical care. It is about the memories you share. Start capturing your family history today to keep those stories alive for years to come.
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