GENTIVA
Provider Information
FAYETTEVILLE, NC 28303
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Hospice Care at GENTIVA
GENTIVA serves the Fayetteville area from their office on Breezewood Avenue. They provide dedicated hospice support for families facing serious illness. This team focuses on comfort and dignity during a difficult season. The thing is, choosing the right partner makes a massive difference for your loved one. They bring care directly to your home in Cumberland County. Whether you live in the heart of Fayetteville or nearby, their staff is ready to help. That said, having local experts nearby provides real peace of mind. You deserve a team that listens to your needs and acts with grace. GENTIVA has been part of the Medicare program since 1995. That is nearly thirty years of service to the community. They understand the local landscape and how to get things done when time is short. It is about making every single day count for the people who matter most to you.
About GENTIVA
GENTIVA operates as a for-profit provider in North Carolina. They have held Medicare certification since July 1995. This long history shows they know the rules and follow them well. What most people do not realize is that for-profit status does not change the core mission. The goal is always to manage pain and support the family unit. You should look for providers who show openness and clear communication. GENTIVA has earned a 5-star rating for their quality of care from CMS. That is the highest score possible. They also hold a 4-star rating for patient satisfaction from recent surveys. That is a solid record by any measure. When you interview them, ask about their specific team structure. You want to know who will be at your door. Every family situation is unique, so ensure their schedule fits your daily rhythm. It is your right to ask questions until you feel completely at ease with the choice.
Quality Performance
Understanding Hospice Care in FAYETTEVILLE
Hospice is not a place you go. It is a service that comes to where you live. In Fayetteville, families can access care in private homes, assisted living facilities, or nursing homes. The core of hospice is simple. It focuses on quality of life rather than finding a cure. Your team will include nurses, doctors, and social workers. They work together to handle pain and emotional stress. And here is the best part. Most of these services are fully covered by Medicare. You should not worry about extra bills while you are grieving. The Cumberland County area has several options, but you should pick one that feels like a good fit for your values. Do not feel rushed to decide, but do reach out early. Early help often leads to a much smoother journey for everyone involved. Taking that first step is the hardest part, but you do not have to walk it alone.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a deeply personal task. You need to feel confident in the team you pick. Start by asking how quickly they can respond when an emergency happens at night. You also want to know how they handle pain management. Ask them to explain their plan for sudden symptoms. It is vital to understand their communication style. Will they call you every day? Who is your main contact person? Finally, ask about their volunteer services. Many families find comfort in having extra eyes and ears to help with small tasks. Here is a simple tip. Trust your gut feeling during the first meeting. If the staff does not make you feel heard, keep looking. You are building a partnership that will last through some of your hardest days. You deserve a team that treats your loved one with the same care they would give their own family members.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping. Capture their voice and their favorite stories to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.