HospiceScout

TILLERY COMPASSIONATE CARE

Non-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
960 NORTH FIRST ST
ALBEMARLE, NC 28001
Ownership Type
Non-Profit
Medicare Certified Since
August 3, 1989

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for TILLERY COMPASSIONATE CARE
RoleStaff Count
Registered Nurses (RN)10
Physicians1
Volunteers137

25

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what TILLERY COMPASSIONATE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how TILLERY COMPASSIONATE CARE compares to hospices nationwide.

14.6 minutes

of nurse care per routine home care day, on average

That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.

89

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.6 min

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.2%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.5%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits25.6%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.2%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.6%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.8%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,024 · 28th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment95.6%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.1%
  • Bowel care for patients on opioids93.8%
  • Visits in the last days of life82.2%
  • All care steps completed95.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia21%
  • Heart and circulatory disease25%
  • Lung and respiratory disease9%
  • Stroke10%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

TILLERY COMPASSIONATE CARE in Albemarle

TILLERY COMPASSIONATE CARE provides dedicated hospice services to residents in Albemarle, North Carolina. Based in Stanly County, this team focuses on comfort and dignity for patients facing life-limiting illnesses. They work closely with families to manage symptoms while supporting emotional and spiritual needs. Choosing a local provider means having a team that knows the community well. That matters when you need help quickly. Their office on North First Street serves as a hub for care coordination across the region. The goal is simple: to help patients live their final months with peace and grace. It is about making every moment count when time is short. Families often find great comfort in having professional support nearby during such a difficult transition. This team is ready to step in and walk this path with you.

About TILLERY COMPASSIONATE CARE

TILLERY COMPASSIONATE CARE operates as a non-profit organization. This is a key detail for many families. Non-profits often put all their resources directly back into patient care and community programs. They have been Medicare certified since August 3, 1989. That is over three decades of service to the people of North Carolina. Longevity like that shows a deep commitment to the standards of hospice care. When you choose a long-standing provider, you benefit from a team that has seen it all. They know how to handle complex medical needs and tough emotional days. The thing is, hospice is not just about medicine. It is about the human connection. Their experience helps them anticipate what a family might need before they even ask. You can trust that they understand the local healthcare system inside and out. It provides a sense of stability during a time that feels very uncertain.

Top-Tier Quality Care

TILLERY COMPASSIONATE CARE has earned a perfect 5/5 overall rating from Medicare. This score includes a 5/5 for Quality of Care and a 5/5 for Patient Satisfaction. These ratings are based on real feedback and clinical data. It shows that both patients and their families feel heard and well-cared for by this team.

Understanding Hospice Care in Albemarle

Finding the right hospice in Stanly County can feel like a heavy task. But you do not have to do it alone. Hospice care is meant to bring comfort to the home. It is not a place you go to, but a service that comes to you. Whether your loved one is in a private home or a care facility, the team travels to them. The main focus is on managing pain and keeping the patient comfortable. And it is about supporting the family, too. You get access to nurses, aides, and social workers who know how to help. What most people don't realize is that hospice can also offer grief support for loved ones after a loss. It is a full circle of care. Albemarle families have access to high-quality options, and it is smart to ask questions early. You deserve to know exactly how they will support your unique situation.

What to Ask When Choosing a Hospice Provider

Talking to a hospice provider is the best way to see if they are a good match. Start by asking how they handle after-hours calls. You need to know that someone will answer the phone at 3:00 AM if there is a crisis. That is a big deal. Next, ask how often a nurse will visit the home. You want a clear schedule so you know what to expect each week. It is also wise to ask about their experience with your loved one's specific illness. Do they have special training for it? Finally, ask how they help the family cope with the emotional side of care. A good hospice team should feel like a partner, not just a service provider. Write down these answers so you can compare your options later. Being prepared helps you make a choice that brings you and your family peace of mind.

Preserve Your Family’s Story

Your loved one has a lifetime of memories and wisdom. We offer tools to help you capture these stories, preserving their voice and values for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.