TILLERY COMPASSIONATE CARE
Provider Information
- Address
- 960 NORTH FIRST ST
ALBEMARLE, NC 28001 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 3, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Physicians | 1 |
| Volunteers | 137 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TILLERY COMPASSIONATE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TILLERY COMPASSIONATE CARE compares to hospices nationwide.
14.6 minutes
of nurse care per routine home care day, on average
That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.
89
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.6 min
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25.6%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.2%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.6%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,024 · 28th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment92.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.0%
- Treatment preferences discussed100%
- Beliefs and values discussed99%
- Bowel care for patients on opioids97.3%
- Visits in the last days of life82.2%
- All care steps completed95.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia21%
- Heart and circulatory disease25%
- Lung and respiratory disease9%
- Stroke10%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Tillery Compassionate Care
Tillery Compassionate Care serves families in Albemarle, North Carolina. This nonprofit provider offers hospice services to people in Stanly County. They have been certified by Medicare since 1989. The organization holds accreditation from CHAP. This means they meet high standards for how they deliver care each day. That is a solid foundation for any family needing support. They focus on providing comfort when it matters most to you. Their team includes 10 registered nurses and 137 volunteers who work together. They also have a physician on staff to oversee medical needs. Choosing a local provider often helps families stay connected to their community. They keep their focus on the patient and family goals. This provider manages care from their office on North First Street. You can reach them directly to learn more about their specific approach to end of life services.
Understanding Quality and Accreditation
Tillery Compassionate Care operates as a nonprofit organization. Nonprofits often reinvest their earnings back into the care they provide. This provider is accredited by the Community Health Accreditation Partner, or CHAP. CHAP is an independent group that checks if a hospice meets strict national health rules. They look at how a provider manages medical records and keeps patients safe. When a hospice earns this badge, it shows they choose to be held to a high bar. Families should know that this provider scores highly across all categories. They have top marks in quality of care and patient satisfaction surveys. These results come from Medicare reviews. The data shows they consistently meet the needs of those they serve. It is helpful to see such strong results when you are making a difficult decision. You can feel confident knowing they hold these high marks for their daily work.
Quality Performance
What Is Hospice Care Like in Albemarle?
Hospice care in Albemarle focuses on comfort at home or in a facility. The team works to manage pain and symptoms for the patient. They also offer emotional support to the entire family circle. This hospice is staffed with 10 registered nurses and 137 volunteers. Having many volunteers means they can offer extra companionship and help. The staff coordinates with the patient's own doctor to keep plans clear. Everyone on the team plays a specific role in daily care. Nurses handle the medical side while volunteers provide a listening ear. This mix of staff helps keep the patient comfortable in their own space. Most families prefer this because it keeps the patient in a familiar environment. The goal is always to improve the quality of each day. You can expect a team that knows how to handle complex medical needs with kindness.
What to Ask When Choosing a Hospice Provider
You have a right to ask questions before picking a hospice. Start by asking how quickly a nurse can arrive if a crisis happens at night. Ask how they handle pain management and if they have a doctor available. It is also good to ask how their volunteers assist the family. You might want to know how often a nurse visits the home each week. Ask them to explain their plan for after-hours calls. See if their answers match what your family needs for support. A good hospice will take the time to answer every single question. They should be clear about their services and their team size. Do not feel rushed during this process. Take your time. You deserve to feel comfortable with the team you invite into your home during this time.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping safe for the next generation. We provide tools to record these stories easily.
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