CAPE FEAR VALLEY HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 2301 ROBESON STREET SUITE 202
FAYETTEVILLE, NC 28305 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 17, 1992
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 12 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CAPE FEAR VALLEY HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CAPE FEAR VALLEY HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
13 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
67
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39.9%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.4%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,225 · 29th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life66%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia23%
- Heart and circulatory disease15%
- Lung and respiratory disease11%
- Stroke7%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Cape Fear Valley Hospice and Palliative Care
Cape Fear Valley Hospice and Palliative Care provides end-of-life support to patients in Fayetteville, North Carolina. This provider has served the local community since 1992. They hold accreditation from the Joint Commission. This means they meet high standards for safety and patient care. They offer professional hospice services to help families manage complex health needs. Choosing a provider that meets these national benchmarks can offer peace of mind during a difficult time. Their team is ready to serve those in Cumberland County. You can reach them at 910-609-6710 to discuss your options. They focus on comfort and quality of life for every person they serve. It is a local resource for those needing end-of-life care.
About Cape Fear Valley Hospice and Palliative Care
This provider operates as a for-profit hospice agency. They have been certified by Medicare for over three decades. Being a Joint Commission accredited agency means they invite outside experts to review their work. These experts check if the agency follows strict rules for patient safety and medical practices. This adds an extra layer of oversight to their daily operations. The agency employs 25 staff members to cover various patient needs. This team includes 12 registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee medical care. Twelve volunteers help support the team. Families should know that these resources work together to manage pain and symptoms. They aim to provide consistent care for their patients. This structure helps them maintain their standing in the community. It shows they have the staff to handle many patient situations.
Quality Overview
What Is Hospice Care Like in Fayetteville?
Hospice care in Fayetteville focuses on comfort when a cure is no longer the goal. A team of experts comes to the home or facility to help. They manage pain and other symptoms so the patient stays comfortable. The team includes nurses, doctors, and volunteers who work in coordination with the family. Having 12 registered nurses on staff allows this provider to offer specialized medical attention. They also have two physicians available to guide the care plan. This helps ensure that every patient receives a plan tailored to their specific needs. Volunteers provide extra support and companionship for the patient and their family. The goal is to improve the quality of every day. Families in this part of North Carolina have access to these services to help during a hard time. It is about living well for as long as possible.
What to Ask When Choosing a Hospice Provider
Families have a lot to consider when picking a hospice team. You should ask about how the agency handles emergencies after hours. It is good to know if a nurse is available by phone at night. Ask how often a nurse will visit the patient in their home. You should also find out how they manage pain and other symptoms. Ask if the team can help with equipment like beds or oxygen. See if they offer support for the family members, too. It is helpful to ask how they handle changes in the patient's condition. You might also ask if they have volunteers who can sit with the patient. These questions help you understand how the provider will support your specific needs. Take your time to get the answers you need before you decide.
Preserve Your Family Stories
Every life has a unique story worth saving for future generations. You can capture memories and wisdom today.
Start Preserving MemoriesOther Hospice Providers Nearby
BAYADA HOSPICE
3HC
GENTIVA
HEALTHKEEPERZ ,INC
HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPITAL
RICHMOND COUNTY HOSPICE INC
Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.