BROAD REACH HOSPICE
Provider Information
- Address
- 1455 MAIN STREET
CHATHAM, MA 02633 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 14, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
| Volunteers | 19 |
52
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BROAD REACH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BROAD REACH HOSPICE compares to hospices nationwide.
9.1 minutes
of nurse care per routine home care day, on average
That is the 16th percentile among hospices nationally. The national median is about 12 minutes.
90
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.1 min
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.1%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months60.3%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.9%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,965 · 82nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment100%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life74.1%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia41%
- Heart and circulatory disease11%
- Lung and respiratory disease7%
- Stroke6%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Chatham
Broad Reach Hospice serves families throughout Chatham, Massachusetts. They offer specialized end-of-life care designed to bring comfort to your loved ones. Their team works right in the community to ensure patients get the support they need at home. Hospice is not about giving up. It is about making every day count with dignity and less pain. The thing is, choosing the right team changes everything. Broad Reach brings professional care to your doorstep in Barnstable County. They focus on the patient's wishes while supporting the whole family during this transition. That is a big deal when you are facing difficult health choices.
About Broad Reach Hospice
Broad Reach Hospice is a for-profit provider that has served the area since September 2004. Being Medicare-certified for two decades shows a long commitment to meeting federal standards. Families should know that for-profit status means they operate under specific business guidelines while still following strict quality rules. They must report data to Medicare regularly. This helps keep care quality high. You might wonder what this means for your loved one. It means they follow a set path for safety and service. They are located at 1455 Main Street. That local presence matters when you need a quick response. Their team knows the local resources well. You can reach them directly at (508) 945-4601 if you have questions about their specific programs.
Quality at a Glance
Understanding Hospice Care in Chatham
Finding the right care in Barnstable County can feel like a heavy task. But you have options. Hospice is a special kind of care for people with serious illnesses. It focuses on easing symptoms rather than trying to cure the disease. The goal is to keep the patient in their own home whenever possible. That is where they feel most at peace. Most people do not realize that hospice includes more than just medicine. It involves nurses, social workers, and volunteers. They all work as one team to help with physical and emotional needs. The care is centered on the person, not the illness. So, you get a plan that fits your family's unique life in Chatham.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision for any family. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house in an emergency. Speed matters when someone is in pain. Next, ask how they handle after-hours calls. You need to know that someone is awake and ready to help at 3:00 AM. Ask about their volunteer program too. Volunteers can offer a break for tired family members. Finally, ask how they involve the family in the care plan. You know your loved one best. A good team will listen to your input every single step of the way.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be kept safe. We can help you record these memories so they are never forgotten.
Start Your StoryOther Hospice Providers Nearby
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OLD COLONY HOSPICE, INC
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Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.