COMPASSUS - GREATER WESTERN MASSACHUSETTS
Provider Information
- Address
- 19 MIDSTATE DRIVE, SUITE 130
AUBURN, MA 01501 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 21, 2004
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Physicians | 0 |
| Volunteers | 1 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Hospice Care in Auburn
Compassus - Greater Western Massachusetts serves families throughout the Auburn area. They provide end-of-life care focused on comfort and dignity for patients. Their team works right out of their office on Midstate Drive. This local presence means they can respond to your needs quickly. Hospice is about more than just medical help. It is about supporting the whole person and their loved ones during a difficult season. The staff here understands the unique needs of the Worcester community. They aim to keep patients comfortable at home whenever possible. That is a big deal when you want to keep things familiar and peaceful.
About Compassus - Greater Western Massachusetts
This provider has been Medicare certified since December 2004. That is nearly two decades of experience serving local families. They operate as a for-profit organization. Some people wonder if that changes the care quality. The truth is, hospice agencies must meet the same strict federal standards regardless of their tax status. What matters most is how they treat your loved one every single day. Compassus has built a long history in Massachusetts by following these rules closely. When you choose a provider with this much history, you get a team that knows how to handle complex situations. They have seen it all before. And that experience brings a lot of peace of mind to families who are just starting this journey.
Understanding Hospice Care in Auburn
Finding the right care in Worcester County can feel overwhelming. But you do not have to do it alone. Hospice care is a special type of support for people facing a serious illness. It focuses on pain relief and emotional support rather than trying to cure a disease. Many people wait too long to call for help. The thing is, hospice can provide six months of care or more if needed. It is not just for the final days. It is for making the time you have left as meaningful as possible. Auburn families have access to these services through Medicare. This means you do not have to worry about the cost of these specific hospice benefits. That is one less weight on your shoulders during a very busy time.
What to Ask When Choosing a Hospice Provider
You need to feel good about the team coming into your home. Start by asking these key questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they manage pain and other symptoms. You want a clear plan that keeps your loved one comfortable. Third, ask how they support the family members. Do they offer grief counseling or help with daily tasks? And finally, ask how they coordinate with your current doctors. A good team works in harmony with the doctors you already trust. Take your time with these questions. The right provider will be happy to answer every one of them clearly.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be kept safe. We can help you capture these memories for future generations to cherish.
Start Your Legacy ProjectOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.