HospiceScout

METROWEST HOMECARE AND HOSPICE, AN AMEDISYS COMPAN

Provider Information

Address
200 NICKERSON ROAD, SUITE 110
MARLBORO, MA 01752
Ownership Type
For-Profit
Medicare Certified Since
November 1, 1984

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Marlboro

Metrowest Homecare and Hospice serves families in Marlboro, Massachusetts, and the surrounding Middlesex County area. They provide end-of-life care focused on comfort, dignity, and support. Choosing the right team during this time is a big decision for any family. This provider offers specialized hospice services designed to help patients live their final days with as much peace as possible. Their team works closely with families to manage pain and provide emotional support every step of the way. It is all about ensuring your loved one feels safe and cared for in their own home environment.

About Metrowest Homecare and Hospice

Metrowest Homecare and Hospice is a for-profit provider that has been serving the community since 1984. That is over 40 years of experience in the field. Being Medicare certified for this long shows a deep history of following federal safety and care standards. What should you know about this? They are part of the Amedisys network, which means they have access to large-scale resources while keeping a local focus. A for-profit status simply describes their business structure. The most important thing is the care they provide to your family. They are held to the same strict quality rules as non-profit groups. You can trust that they have the systems in place to support your needs consistently.

High Quality Ratings

This provider earned a 5/5 star rating from Medicare. They also scored a perfect 5/5 for their quality of care. Families report a high level of satisfaction with their services, giving them 4/5 stars. This shows they are a top-tier choice for hospice care.

Understanding Hospice Care in Marlboro

Hospice is not a place you go to die. It is a special kind of care that comes to you. In Marlboro and across Massachusetts, hospice teams visit patients where they live. This could be a private house, an apartment, or a nursing facility. The team includes nurses, doctors, aides, and social workers. They all work together to keep the patient comfortable. The thing is, many people wait too long to call hospice. You can start these services as soon as a doctor says life expectancy is six months or less. Getting help early means more time for symptom relief and family support. It really changes the experience for everyone involved.

What to Ask When Choosing a Hospice Provider

Selecting a provider feels overwhelming, but you have the power to ask questions. Start by asking how quickly they can send a nurse to the home after a call. You want to know that help is available 24/7, even in the middle of the night. Ask what happens if the patient has a sudden crisis or needs more medicine. It is also smart to ask how they support family caregivers who might be tired or stressed. Finally, ask about their experience with the patient’s specific condition. You deserve clear, honest answers. If a provider seems rushed or uses confusing medical terms, keep looking. Your family deserves a partner who listens well.

Preserve Your Family's History

During this time, stories and memories become more precious than ever. We help you capture these moments to keep your family legacy alive for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.