PATHWAYS HEALTHCARE
Provider Information
- Address
- 101 STATION DRIVE, SUITE 240
WESTWOOD, MA 02090 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 24, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PATHWAYS HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PATHWAYS HEALTHCARE compares to hospices nationwide.
9.9 minutes
of nurse care per routine home care day, on average
That is the 24th percentile among hospices nationally. The national median is about 12 minutes.
118
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.9 min
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.8%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52.1%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.6%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.7%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,066 · 61st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.5% of patients or more. Most hospices score above 90 percent.
- Pain screening89.2%
- Pain assessment85.4%
- Breathing difficulty screening89.7%
- Breathing difficulty treatment69.7%
- Treatment preferences discussed98.5%
- Beliefs and values discussed94.8%
- Bowel care for patients on opioids83.3%
- Visits in the last days of life58.5%
- All care steps completed65.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia35%
- Heart and circulatory disease25%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Pathways Healthcare
Pathways Healthcare serves families in Westwood, Massachusetts, from their office on Station Drive. This provider offers hospice support to those facing serious illness. They have been certified by Medicare since early 2022. They also hold accreditation from CHAP. This group is a freestanding hospice provider dedicated to serving patients in Norfolk County. Their team works to provide comfort during difficult times. You can reach their office directly at 617-481-9077 to learn more about their specific service areas. It is a local option for those living in the Westwood region.
Understanding This Provider
Pathways Healthcare operates as a for-profit hospice provider. They earned their Medicare certification in January 2022. The organization also maintains accreditation through CHAP. This group sets standards for health care quality and safety. When a hospice holds this type of accreditation, it means they meet high marks for patient care. It shows they follow strict rules for how they treat patients. Families should know that this provider operates with a team of 14 employees. This group includes five registered nurses and one physician. These professionals work together to oversee daily needs. Choosing a certified provider helps ensure that the care meets federal standards. That is why checking for these credentials matters so much when you search for help.
High Quality Standards
What Is Hospice Care Like in Westwood?
Hospice care in Westwood focuses on comfort and dignity for patients with a limited life expectancy. Care happens wherever the patient calls home. This could be a private house or a local nursing facility. The goal is to manage pain and symptoms while supporting the family. In this area, teams often include nurses, aides, and social workers. Pathways Healthcare supports this model with five registered nurses and a physician on staff. These experts create a plan built around what the patient wants. They visit regularly to check on health changes. They also offer guidance to family members who are providing daily care. This support system makes a real difference. It allows families to focus on spending meaningful time together. You can find this type of care throughout Norfolk County when the need arises.
What to Ask When Choosing a Hospice Provider
Selecting the right team is a big decision. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if an emergency happens at night. Ask how the team handles pain management and symptom relief. You should also ask how they support family caregivers with training or breaks. It is helpful to ask how often the doctor visits the patient. Make sure you understand the full range of services they offer. Do they provide help with spiritual or emotional needs? Knowing these answers helps you pick the right partner for your situation. Take your time to talk with the staff. Ask all your questions until you feel clear about the next steps. Being informed helps you feel more prepared for the road ahead.
Preserve Your Family Stories
During this time, capturing memories and family history can be a gift for everyone. Learn how to record these stories safely.
Start Preserving MemoriesOther Hospice Providers Nearby
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