WETHERBY HOSPICE CARE, INC.
Provider Information
- Address
- 167 N 3RD AVE SUITE E
UPLAND, CA 91786 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 23, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WETHERBY HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WETHERBY HOSPICE CARE, INC. compares to hospices nationwide.
16.4 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
13
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.4 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58.7%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.7%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,215 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life9.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease51%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Wetherby Hospice Care, Inc.
Wetherby Hospice Care, Inc. provides hospice services in Upland, California. This freestanding provider has served the community since June 2021. They hold accreditation from the Joint Commission. This means they meet high standards for patient safety and care quality. Their team works to support patients and their families in San Bernardino County.
About Wetherby Hospice Care, Inc.
Wetherby Hospice Care, Inc. is a for-profit hospice provider. Being certified by Medicare shows they follow federal rules for hospice care. The Joint Commission accreditation is a separate mark of quality. They look at how a provider manages safety and clinical results. This accreditation shows that the agency goes beyond basic rules to improve their care. Families should know that this provider has a small, dedicated staff. They have one physician and three nurses on their team. These professionals work together to manage pain and comfort for patients. It is a good idea to ask how they handle after-hours calls. You should also ask how quickly a nurse can get to your home. Knowing these facts helps you plan for your family member's care needs with more confidence and peace of mind.
Quality of Care
What Is Hospice Care Like in Upland?
Hospice care in Upland focuses on comfort and dignity for patients near the end of life. Most care happens in the home setting. This allows patients to stay in a familiar space with their loved ones. Wetherby Hospice Care, Inc. brings a team to your home to help. This team includes two registered nurses and one licensed practical nurse. They also have one physician and one volunteer on staff. These team members coordinate to manage symptoms like pain or trouble breathing. They can also offer emotional support to the whole family. The goal is to improve the quality of every day. Having a local team means they know the community well. That matters when you need help quickly. They focus on the patient's wishes first. This is how they create a personal plan for each person they serve in California.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. You want to pick a team that fits your specific needs. Start by asking how often a nurse will visit the home. You should also ask how they manage pain medications at night. Another good question is how they support family caregivers. Ask them how they handle emergencies on weekends or holidays. It is also wise to ask about the role of their volunteer staff. Ask what specific tasks the volunteers can help with during the week. Getting clear answers helps you understand what to expect. You are building a team to support your loved one. Take your time to get the facts you need. A good provider will be happy to answer all of these questions clearly. They want you to feel ready for this next step.
Keep Family Memories Alive
Your family history is a gift. We can help you record stories and memories so they last for many years to come.
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