HospiceScout

GEANA HOSPICE CARE INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
820 N MOUNTAIN AVE SUITE 107
UPLAND, CA 91786
Ownership Type
For-Profit
Medicare Certified Since
May 17, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GEANA HOSPICE CARE INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)2
Physicians1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GEANA HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GEANA HOSPICE CARE INC compares to hospices nationwide.

11.4 minutes

of nurse care per routine home care day, on average

That is the 40th percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.4 min

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.9%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life82.5%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits55.4%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months63.3%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)88th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,047 · 66th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 17.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening91.1%
  • Pain assessment87.9%
  • Breathing difficulty screening95.6%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids92%
  • Visits in the last days of life17.1%
  • All care steps completed73.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer36%
  • Heart and circulatory disease44%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Upland

GEANA HOSPICE CARE INC provides end-of-life care for patients in Upland, California. They focus on comfort and support for patients and their families. This team works in San Bernardino County to help manage pain and symptoms. Their goal is to improve the quality of life during a very difficult time. Families can rely on their professional care and dedication to patient needs. They provide services that honor the wishes of those they serve. Choosing a hospice team is a big decision for any family. This provider offers a local presence to ensure timely care and support. Their staff is trained to handle the complex needs of patients in their home environment. They strive to bring peace and comfort to every patient they visit.

About GEANA HOSPICE CARE INC

GEANA HOSPICE CARE INC operates as a for-profit hospice provider. They have been certified by Medicare since May 17, 2017. This certification means they meet federal standards for health and safety. Families should know that this provider has a history of serving the community for several years. Being a for-profit agency, they are accountable to both federal regulators and their own internal quality goals. It is helpful to understand that Medicare certification ensures the agency follows strict rules. These rules protect the rights and health of your loved ones. You should feel comfortable asking about their specific care programs and daily routines. They are committed to maintaining the standards that earned them their Medicare status. Their long history in Upland shows a steady commitment to local families.

High Quality Ratings

GEANA HOSPICE CARE INC holds a 4.5 out of 5-star overall rating. They also earned a 4.5-star rating for their quality of care. These scores come from the CMS Hospice Care Index. This index looks at how well a provider meets the needs of their patients.

Understanding Hospice Care in Upland

Hospice care is a special type of support for people with serious illnesses. It focuses on comfort rather than a cure. In Upland, many families choose hospice to help their loved ones stay at home. This allows patients to be in a familiar place with people they love. Hospice teams include doctors, nurses, and social workers. They work together to manage pain and emotional stress. The team also supports the family members who are acting as caregivers. Having a local provider in San Bernardino County means help is often nearby. You can expect regular visits from the medical team to check on the patient. They also provide equipment and medicines needed for comfort. The goal is to keep the patient pain-free and peaceful. This support helps families focus on spending time together.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal choice that requires careful thought. You should interview potential agencies to see if they are a good fit. Here are some important questions to ask during your search:

  • How quickly can your staff arrive at our home in an emergency?
  • What specific training do your nurses and aides have for our situation?
  • How do you support the family members and caregivers during this time?
  • Can you explain how the team handles pain management after hours?

Asking these questions helps you understand the level of service you will receive. It is important to feel comfortable with the staff who will be in your home. Do not be afraid to ask for clarity on any part of the care plan. You deserve to know how they will help your loved one feel comfortable and safe.

Preserve Your Family Stories

Your loved one has a lifetime of stories and wisdom to share. Capturing these memories can bring comfort to your family for years to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.