BUTTERFLY HOSPICE
Provider Information
- Address
- 600 N. MOUNTAIN AVE., SUITE C206
UPLAND, CA 91786 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 29, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BUTTERFLY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BUTTERFLY HOSPICE compares to hospices nationwide.
11.5 minutes
of nurse care per routine home care day, on average
That is the 41st percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.5 min
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.9%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life77.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits82.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care27.3%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,002 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 81.8% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Breathing difficulty screening98.5%
- Breathing difficulty treatment81.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed86.4%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Butterfly Hospice
Butterfly Hospice serves patients and their families in Upland, California. This provider offers end-of-life care focused on comfort and dignity. They help manage pain and support the emotional needs of your loved ones. The team works to ensure quality of life during a difficult time. Their office is at 600 N. Mountain Ave., Suite C206 in San Bernardino County. You can reach them at (909) 313-2522 to learn about their specific programs. Choosing the right hospice is an important step for your family. This provider strives to offer gentle support for those in the Upland area. They focus on meeting the unique goals of every patient under their care.
About Butterfly Hospice
Butterfly Hospice is a for-profit provider. They have been Medicare certified since March 29, 2019. This certification shows they meet federal standards for hospice care. Families should know that being Medicare certified means they must follow strict rules for safety. These rules help protect the rights and health of patients. As a for-profit provider, they are part of the local healthcare landscape in Upland. It is helpful to understand how their team works with your primary doctor. You should ask how they handle after-hours calls and weekend visits. Knowing their history can give you peace of mind when making decisions. Their long tenure in the community shows a commitment to serving local families. Always talk with their staff to see if their approach fits your family's needs.
Understanding Hospice Care in Upland
Hospice care in Upland provides support for people with serious illnesses. The goal is to keep patients comfortable at home or in a facility. Teams include nurses, doctors, and social workers who visit often. They help manage symptoms so patients can spend time with family. Local providers in San Bernardino County must meet specific state and federal guidelines. This ensures that families get consistent support across the region. Hospice is not just for the final days of life. Many families find that starting care early helps everyone feel more at peace. It allows the patient to focus on what matters most to them. You may find several options in the Upland area. It is wise to research each one to find the best match for your loved one. Good care makes a big difference for the whole family.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal choice for your family. You should feel comfortable asking many questions before you decide. Here are a few things to keep in mind:
- How quickly can a nurse get to my home if there is an emergency?
- What support do you provide for the family during and after the end of life?
- How do you manage pain and other symptoms for your patients?
- How often will the hospice team visit my loved one each week?
Write these questions down before you call or meet with a provider. The answers will help you feel more confident in your choice. Listen to how the staff speaks to you. You want a team that is kind, clear, and ready to help. Do not feel rushed to make a decision. Take the time you need to find the right fit for your family.
Preserve Your Family Stories
This time is precious for your family. Capture memories and life stories to keep them safe for future generations.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Medicare Hospice Benefit: A Family Guide
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Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.