PROVIDENCE HOSPICE INC
Provider Information
- Address
- 440 N MOUNTAIN AVE, SUITE 201G
UPLAND, CA 91786 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 10, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 2 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROVIDENCE HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROVIDENCE HOSPICE INC compares to hospices nationwide.
5.4 minutes
of nurse care per routine home care day, on average
That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day5.4 min
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends24.4%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.3%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits100%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.7%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.7%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)88th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$32,884 · 94th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
PROVIDENCE HOSPICE INC in Upland
PROVIDENCE HOSPICE INC serves patients in Upland, California and the surrounding San Bernardino area. They provide end-of-life care focused on comfort and support for the whole family. Choosing the right hospice is a big decision during a difficult time. This provider works to meet the physical and emotional needs of those under their care. They have been serving the community since they earned their Medicare certification in February 2021. The team at their office on North Mountain Avenue handles local referrals and care coordination. Getting to know your local providers helps you feel more confident in your choices. That is why having clear information matters so much. You want to make sure the team aligns with your family's specific values and goals for care. The goal is always to provide peace and dignity when it is needed most.
About PROVIDENCE HOSPICE INC
PROVIDENCE HOSPICE INC operates as a for-profit hospice provider. Being for-profit means they manage their own business operations while following strict federal rules. Since becoming Medicare certified on February 10, 2021, they have been part of the local healthcare network. Families should know that all Medicare-certified hospices must follow the same basic standards for patient care. However, each agency has its own culture and approach to daily support. You might find that some teams focus more on volunteer programs while others focus heavily on nursing visits. It is smart to call them at (909) 326-6010 to ask about their specific team structure. Ask who will visit your home and how often you can expect a nurse. The best agencies are always happy to answer these questions directly. They understand that you need clear answers to make the right choice for your loved one.
Quality Ratings
Understanding Hospice Care in Upland
Hospice care in San Bernardino County is designed to help patients live their final months fully. The focus shifts from curing an illness to managing pain and symptoms. It is about improving the quality of each day. Many people think hospice is just for the last few days of life. The truth is that families often benefit most when they start care much earlier. This gives the team time to build a real relationship with the patient. You get access to nurses, social workers, and spiritual counselors who visit your home. And the best part is that Medicare pays for these services. This removes the financial stress for many families during a hard time. You are not alone in this process. Local providers like PROVIDENCE HOSPICE INC are part of a larger system meant to support your family's journey every step of the way.
What to Ask When Choosing a Hospice Provider
Choosing a hospice agency can feel overwhelming. But asking the right questions makes it much easier to compare your options. Start by asking how they handle emergencies after hours. You need to know that someone will answer the phone at 2:00 AM if you have a concern. Another great question is how they match their staff to your family. You want to feel comfortable with the people coming into your home. Also, ask how they help the family cope with grief and stress. Good hospices offer more than just medical help; they offer emotional support too. Ask for a meeting with their team to see if it feels like a good fit for your personality. Trust your gut feeling here. If a provider takes the time to listen to your concerns, they will likely take the time to care for your loved one well.
Preserve Your Family's Story
During this time, the stories and memories you share become even more precious. We offer tools to help you record and save these important moments for future generations to cherish.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
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Understanding Medicare Hospice Benefit: A Family Guide
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Starting the End-of-Life Conversation: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.